170 IAC 15-2-5 Adjustment of bills

Sec. 5. (a) A landlord or an association adjusts billing errors that are in a tenant's, member's, or co-owner's favor to the known date of error or for a period of one (1) year, whichever period is shorter. Adjustments are made within ninety (90) days of knowledge of the error, and use one (1) of the following methods: (1) Add the amount as a credit on the next sub-bill. (2) Refund the amount to the tenant, member, or co-owner. (3) Credit the amount to rental or association fees due. (b) A landlord or an association may adjust billing errors that are in its favor back to the known date of error or for a period of one (1) year, whichever is shorter, by including the adjustment in its next sub-bill.