460 IAC 17-7-19 Noninterference

Sec. 19. (a) A person shall not exert inappropriate or improper influence on a representative of the office or take any action which will in any way compromise, delay, or limit: (1) the investigation or outcome of complaints; (2) the representative's role as advocate for the rights and interests of residents; (3) the representative's attempt to resolve issues related to the rights, quality of care, and quality of life of the residents; or (4) the representative's responsibility to provide information or recommendations regarding problems and concerns of residents or clients, as necessary, to public and private agencies, legislators, or other persons. (b) Any interference with the duties of a representative of the office by an officer or employee of the division or an officer or employee of the local ombudsman entity shall be deemed a breach of the duties of the division or local ombudsman entity, as specified in this rule.