170 IAC 7-1.2-3 Records and reports

Sec. 3. (a) The ETC shall timely furnish the commission with any information concerning the ETC's facilities or operations that the commission may request and require. (b) Where an ETC is operated with another business that is not regulated by the commission, data and records of the ETC shall be separate such that the results of the ETC's intrastate telephone operations may be determined at any time at the level of detail prescribed under applicable state and federal law. The requirements of this section shall not apply if the commission order designating the carrier as an ETC specifies alternative requirements for maintaining the ETC's data and records. (c) Each ETC shall maintain suitable maps and records to show the location and description of its network and facilities and the extent of area served by the ETC. (d) Any ETC that receives high cost universal service support shall report how many requests for service from potential customers were unfulfilled for the past year and the number of complaints per one thousand (1,000) handsets or lines on forms prescribed by the commission. (e) Each ETC shall: (1) provide notice to the commission's consumer affairs division and the utility consumer counselor of outages as required by 47 CFR 4.9* for all outages meeting that criteria and affecting at least ten percent (10%) of the end users served in a designated service area or a 911 special facility as that term is defined in 47 CFR 4.5(e)* within one hundred twenty (120) minutes during normal work hours of the business day after the ETC becomes aware of the interruption to service; and (2) notify the consumer affairs division and the utility consumer counselor when service has been restored. (f) The commission may require that data be reported by the ETCs in order to determine whether the ETC is providing service consistent with this rule. (g) Each ETC shall maintain records reasonably sufficient to show the extent of its compliance with this rule as set forth in 47 CFR 54.202. *This document is incorporated by reference. Copies may be obtained from the Government Printing Office, Washington, D.C. 20402 or are available for copying at the Indiana Utility Regulatory Commission, 101 West Washington Street, Suite 1500E, Indianapolis, Indiana 46204.