65 IAC 8-2-3 Ticket defects

Sec. 3. (a) If it is determined that a lottery ticket contains a production defect which makes validation of the ticket impossible, the ticket is void and the commission shall not be liable or responsible for the award of any prize thereon. (b) When presented with a defective ticket, the commission shall reimburse the purchase price of such ticket, in one (1) of the following manners: (1) cash or a cash equivalent; (2) replacement tickets from the same or a different game with the same price; or (3) coupons good toward the purchase of replacement tickets that are equivalent to the purchase price.