68 IAC 6-3-4 Rights and duties of casino licensees

Sec. 4. (a) Each casino licensee and casino license applicant shall establish internal control procedures for compliance with this rule, which shall be submitted and approved under 68 IAC 11. (b) The internal controls must, at a minimum, address the following: (1) Provide a plan for distributing the names and personal information of voluntarily excluded persons to appropriate personnel of the casino. The plan must allow, to a reasonable extent, appropriate employees of a casino licensee to identify a voluntarily excluded person when that person is present in a casino. This information shall not be released to casinos in other jurisdictions. However, nothing in this rule shall prohibit a casino licensee from effectuating the eviction of a voluntarily excluded person from other properties within their corporate structure so that the person will be denied gaming privileges at casinos under the same parent company in other jurisdictions. (2) Provide a process whereby gaming agents and security and surveillance are notified immediately when a voluntarily excluded person is detected in the gaming area of a casino. (3) Refuse wagers from and deny gaming privileges to any voluntarily excluded person. (4) Make all reasonable attempts to ensure that voluntarily excluded persons do not receive direct marketing. A casino licensee will satisfy this requirement if the casino licensee removes the voluntarily excluded person's name from the list of patrons to whom direct marketing materials are sent, and the voluntarily excluded person does not receive direct marketing materials more than forty-five (45) days after the casino licensee receives notice, under section 3(a) of this rule, that the voluntarily excluded person has entered the VEP. (5) Ensure that voluntarily excluded persons do not receive check cashing privileges or extensions of credit, whether directly through the casino licensee or operating agent, or through a supplier contracting with a casino licensee on property hired for the purpose of check cashing or extension of credit, or both. (c) Nothing in this rule shall prohibit a casino licensee from seeking payment of a debt from a voluntarily excluded person if the debt was accrued by a person before he or she entered the VEP. (d) A casino licensee shall post signs at the turnstiles marking the entrance to the gaming area that shall inform and educate patrons about the VEP. The text that the casino licensee proposes to have on the signs must be submitted to the commission staff for approval before posting. (e) A casino licensee shall be subject to disciplinary action under 68 IAC 13 for failure to comply with the requirements of this section and the internal control procedures outlined under this section, including, but not limited to, the following: (1) Release of confidential information for a purpose other than enforcement. (2) Knowingly refusing to withhold direct marketing, check cashing, and credit privileges. (3) Failure to follow internal control procedures adopted under this rule.