11 IAC 1-2-1
11 IAC 1-2-1 Telephone solicitors' required records
Cite as Ind. Admin. Code tit. 11, r. 1-2-1
Sec. 1. A telephone solicitor subject to IC 24-4.7 shall keep the following information as part of its business records:
(1) the name and telephone number of each consumer contacted by a telephone sales call;
(2) all substantially different advertising, brochures, telemarketing scripts, and promotional materials used in its solicitation of the consumer;
(3) all express requests authorizing the telephone solicitor to contact the consumer; and
(4) for all current and former employees directly involved in telephone sales, the employee's:
(A) name;
(B) last known home address;
(C) last known telephone number; and
(D) job title(s).