LAC 46:LXXX.908. Decision to Initiate Formal Complaint

A. A decision to initiate a formal complaint or charge is made if one or more of the following conditions exist: 1. the complaint is sufficiently serious; 2. the person fails to respond to ADRA correspondence concerning the complaint; 3. the person's response to the ADRA letter or investigation fails to provide a satisfactory explanation, or fails to convince that no action is necessary; or 4. an informal meeting is convened, but fails to resolve all of the issues. B. Prior to instituting a formal complaint, the ADRA must give notice by mail or electronic means to the individual of facts or conduct which warrant the intended action, and the individual is given an opportunity to show compliance with all lawful requirements for retention of the practice credential, specialty certification, or learning status.