LAC 48:IX.721. OCDD Quality Reviews

A. The OCDD central office will conduct periodic quality reviews of the LGEs and OCDD contractors regarding the processes for the single point of entry and the determination process for system entry. B. The purpose of the quality reviews is to assess overall accuracy in decision making, completeness of information relative to the determination reached, and adherence to the Developmental Disability Law as well as to the rules, policies, operational instructions and procedures required by the office pertaining to single point of entry and the determination process for system entry conducted by the LGEs and OCDD contractors. C. The quality reviews may consist of analyses of the following: 1. random samplings of completed eligibility determinations; 2. on-site observations of the determination process for system entry; 3. entry review team meetings; 4. required monthly data submissions; and 5. completeness, timeliness and accuracy of information required on OCDD’s information management system for developmental disabilities. D. The review findings and subsequent recommendations along with any needed technical assistance will be provided to the LGEs and OCDD contractors. Specific recommendations for improvement or correction actions must be carried out in order to maintain compliance with all laws, rules, policies and procedures relevant to the single point of entry or determination for system entry.