LAC 48:I.4953. Program Description

A. The provider must have a clear, concise written program description, available to the public, detailing: 1. the overall philosophy of the program; 2. the long and short term goals of the program; 3. the types of consumers to be served; 4. the intake and closure criteria; 5. there must be written eligibility criteria for each of the services/programs provided; 6. the services to be provided; 7. a schedule of any fees for service which will be charged to the consumer; 8. a method of obtaining feedback from the consumer regarding consumer satisfaction with services; 9. an inventory of existing resources (both formal and informal) has been completed that identifies services within the geographic area to address the unique needs of the population to be served. This inventory must be updated at least annually; 10. demonstrated evidence that the program coincides with or is in agreement with existing state, regional, and local comprehensive service coordination and planning for the target population. B. The provider must make every effort to ensure that service and planning for each consumer must be a comprehensive process involving appropriate staff, representatives of other agencies, the consumer, and where appropriate, the legally responsible person, and any other person(s) significantly involved in the consumer's care on an ongoing basis.