LAC 48:I.8077. Patient Rights and Responsibilities

A. The CRCC shall ensure that the patient has the right to: 1. be cared for by a team of professionals who provides high quality comprehensive services as needed and appropriate for patient/family; 2. have a clear understanding of the availability of CRCC services; 3. receive appropriate and compassionate care regardless of race, gender, creed, disability, sexual orientation or the ability to pay for services rendered; 4. be fully informed regarding patient status in order to participate in the POC. The professional team shall assist patient/family in identifying which services and treatments will help attain these goals; 5. be fully informed regarding the potential benefits and risks of all medical treatments or services suggested, and to accept or refuse those treatments and/or services as appropriate to patient/family personal wishes; 6. be treated with respect and dignity; 7. have patient/family trained in effective ways of caring for the patient; 8. confidentiality with regard to provision of services and all client records, including information concerning patient/family health status, as well as social, and/or financial circumstances. The patient information and/or records shall be released only with patient/family's written consent, and or as required by law; 9. voice grievances concerning patient care, treatment, and/or respect for person or privacy without being subject to discrimination or reprisal, and have any such complaints investigated by the CRCC; and 10. be informed of any fees or charges in advance of services for which patient/family may be liable. Patient/family has the right to access any insurance or entitlement program for which patient may be eligible. B. An informed consent form that specifies the type of care and services that may be provided as CRCC care during the course of the illness shall be obtained, either from the individual or representative. C. The patient/family has the responsibility to: 1. participate in developing the POC and update as his or her condition/needs change; 2. provide CRCC with accurate and complete health information; 3. remain under a doctor's care while receiving CRCC services; and 4. assist CRCC staff in developing and maintaining a safe environment in which patient care can be provided.