LAC 50:XVII.303. Provider Responsibilities

A. Providers may not deliver more than one month’s approval of supplies initially and all subsequently approved supplies must be delivered in increments not to exceed one month’s rations. B. The recipient must be Medicaid eligible on the date of service for payment to be made. The date of service is the date of delivery. C. The date of shipping will be considered the date of service for all items delivered through mail courier service. D. Providers who make or sell prosthetic or orthotic items must provide a warranty which lasts at least 90 days, from the time the item is delivered to the customer. If, during those 90 days, the item does not work, the manufacturer or dealer must repair or replace the item. E. For any appliance which requires skill and knowledge to use, the item provider must provide appropriate training for the recipient and must provide documentation of plans for training upon the request of the prior authorization unit.