LAC 50:XV.11703. Electronic Visit Verification

A. An electronic visit verification (EVV) system shall be used for verifying in-home or face-to-face visit requirements for case management services. 1. Case management providers identified by the department shall use the (EVV) system designated by the department; 2. Reimbursement for services may be withheld or denied if a provider: a. fails to use the EVV system; or b. uses the system in a manner that is not in compliance with Medicaid’s policies and procedures for EVV. 3. Requirements for proper use of the EVV system are outlined in the respective program’s guidelines.