LAC 50:XXI.519. Policy and Procedures

A. The support coordination agency shall have written policies and procedures approved by the owner or governing body which must be implemented and followed that address at a minimum the following: 1. confidentiality and confidentiality agreements; 2. security of files; 3. publicity and marketing, including the prohibition of illegal or coercive inducement, solicitation and kickbacks; 4. personnel; 5. statewide criminal history background checks; 6. database checks upon hire and monthly thereafter; 7. participant rights; 8. grievance procedures; 9. emergency preparedness; 10. abuse and neglect reporting; 11. critical incident reporting; 12. worker safety; 13. documentation; and 14. admission and discharge procedures.