LAC 50:XXI.903. Electronic Visit Verification

A. An electronic visit verification (EVV) system must be used for time and attendance tracking and post-authorization for home and community-based services. 1. Home and community-based waiver providers identified by the department shall use: a. the EVV system designated by the department, or b. an alternate system that: i. has successfully passed the data integration process to connect to the designated EVV system, and ii. is approved by the department. 2. Reimbursement for services may be withheld or denied if a provider: a. fails to use the EVV system, or b. uses a system not in compliance with Medicaid’s policies and procedures for EVV. 3. Requirements for proper use of the EVV system are outlined in the respective program’s Medicaid provider manual.