LAC 71:VII.109. Operating Procedures

A. Treasury will determine procedures that state entities must comply with to accept payment by payment card(s). These procedures, may be modified from time to time, to accommodate the state’s accounting policies or treasury contract(s) for acceptance of payment card(s). Treasury will provide written procedures to participating state entities. These procedures will provide uniform implementation and standard terms and conditions for acceptance of payments by state entities. These procedures will determine: 1. the manner in which authorization is obtained by state agencies prior to making the card sales; 2. preparation of sales slips; 3. handling of card member refunds and credits; 4. settlement of transactions; 5. charge back rights; 6. card member disputes; 7. billing inquires; 8. retention of records; and 9. any other contract matters.