LAC 37:XIII.17505. Required Contacts

A. The following shall be required contacts for each risk-bearing entity: 1. an individual responsible for the receipt of and response to consumer complaints filed with the department; 2. an individual responsible for the receipt of rules, regulations or other directives from the commissioner; 3. an individual responsible for the receipt of and response to inquiries from the department regarding the financial condition of the entity; 4. an individual responsible for the receipt of and response to inquiries from the department regarding tax payments; 5. an individual responsible for the receipt of and response to inquiries from the department regarding data security and data breaches; 6. an individual responsible for the receipt of and response to inquiries from the department in the event of a catastrophe or disaster; 7. an individual responsible for the receipt of and response to inquiries from the department regarding market conduct issues; 8. an individual responsible for the receipt of and response to inquiries from the department regarding disaster complaints; 9. an individual responsible for the receipt of and response to inquiries from the department regarding insurance fraud. B. The risk-bearing entity may designate more than one individual to meet any one of the requirements of this section. C. The risk-bearing entity may designate one individual as its primary contact to satisfy any one or more of the required contact requirements. D. If the phone number provided is a general phone number of the risk-bearing entity, the contact information submitted shall include the extension of the individual. E. The commissioner may provide additional contact types for which a risk-bearing entity may submit contact information to facilitate communication with the department.