LAC 37:XIII.19511. Participation in the Hurricane Mediation Program

A. Every insured may request mediation involving a residential property insurance claim, provided such claim: 1. arises from a hurricane, named storm, or named windstorm event that results in the governor declaring a state of emergency in accordance with R.S. 29:724, 2. is for damages to residential property that is situated within a geographical area included in the governor’s state of emergency declaration, and 3. involves disputed amounts of up to $150,000. Parties may agree to mediate and be subject to the provisions of R.S. 22:2651, et seq. for disputed amounts that exceed $150,000. B. Once the parties agree to mediate a damage claim in dispute through the hurricane mediation program, the insured must contact one of the participating mediation firms listed on the department’s website.