260 CMR 1.04
Requirement to Respond to the Board
(1) A licensee shall respond within 30 days to a written communication from the Board or its
designee and shall make available to the Board any relevant and authorized records with respect
to an inquiry or complaint about the licenseeโs professional conduct.
(2) A licensee shall cooperate with any reasonable request from an agent or employee acting
on behalf of the Board.