103 CMR 482.08
Telephone Access and Use for Special Status Inmates
(1) Disciplinary Detention. Inmates confined in disciplinary detention shall not have access to
a telephone, except to directly contact a court, an attorney, or a consular officer/diplomat, unless
authorized by the Superintendent or a designee. Inmates placed in disciplinary awaiting action
status shall have telephone access to include two personal telephone calls per week lasting 15
minutes in duration. In addition, disciplinary awaiting action inmates shall have access to a
telephone to directly contact a court, attorney or his/her consular officer or diplomat.
(2) Awaiting Action Status. Institution policy shall provide for the manner and extent of
telephone access for inmates confined in administrative segregation and administrative
segregation awaiting action status.
(3) Protective Custody/Special Housing Unit and Protective Custody/Special Housing Unit
Awaiting Action Status. Institution policy shall provide for the manner and extent of telephone
access for inmates confined in protective custody/special housing unit or protective
custody/special housing unit awaiting action status.
(4) Department Disciplinary Unit. Inmates housed in the Department Disciplinary Unit shall
have telephone privileges as authorized by the Superintendent.
(5) Mental Health Watch Inmates. Inmates on mental health watch status pursuant to 103 DOC
650.09: Mental Health Consultation in the Disciplinary Process shall have telephone privileges
as authorized by the Superintendent, but only to the extent that said privileges are not
contraindicated in the inmate's mental health treatment plan developed pursuant to 103 DOC
650: Mental Health Services.
(6) Other Special Status. Other special status inmates may be permitted to make emergency
telephone calls (in addition to calls permitted under 103 CMR 482.07), upon the approval of the
Superintendent.