265 CMR 8.06
Board Action Required
If a registrant fails to respond as requested by the Board or its duly authorized agent, or, after
receipt of a response or at any point in the course of investigation or inquiry into a complaint, the Board
or its duly authorized agent determines that there is reason to believe that the alleged acts occurred and
constitute a violation for which a registrant may be sanctioned bythe Board, the dulyauthorized agent
or the Board may issue an order to show cause or offer to resolve the complaint by consent agreement
or otherwise informally resolve the matter.