266 CMR 9.04
Request for Response
If the Board determines that a complaint has merit, the Board or its duly authorized agent may
request that the Registrant who is the subject of the complaint provide a response to the complaint.
A Registrant may respond to a request for response either personally or through an attorney. A
response must address the substantive allegations set forth in the complaint or request forresponse and
be provided in writing and in a timely manner in accordance with such request.