Administration and Supervision of Volunteers and Volunteer Programs

(1) The Director of Program Services, or his or her designee, shall coordinate all volunteer services. Duties shall include, but not be limited to: (a) Identifying and recruiting volunteers and volunteer programs; (b) Developing and implementing volunteer and staff training; (c) Updating volunteer opportunities on volunteer web portals; (d) Assessing and evaluating volunteer services; and (e) Submitting the volunteer annual report to the Deputy Commissioner of Clinical Services and Reentry. The Director of Program Services, or his or her designee, shall solicit feedback from volunteers annually via an on-line volunteer satisfaction survey which is available on the Department's home page. The completed surveys shall be compiled annually by the Director of Program Services, or his or her designee, into a single report and forwarded to the Deputy Commissioner of Clinical Services and Reentry. (3) Each Superintendent shall designate an Institutional Volunteer Services Coordinator who shall be responsible for all aspects of volunteer services at his or her institution. The Institutional Volunteer Services Coordinator's duties shall include, but are not limited to: (a) Identifying and recruiting volunteers and volunteer programs; (b) Coordinating the volunteer programs and volunteer application process; (c) Maintaining and updating the designated volunteer database; (d) Recommending the approval, denial, or rescission of volunteers or volunteer programs; (e) Developing and disseminating volunteer program material, information and schedules; (f) Scheduling and coordinating an annual volunteer appreciation event; (g) Scheduling and coordinating the registration and facilitation of the annual volunteer orientation and re-certification process. (4) Each institution shall maintain and update the designated volunteer database. The database shall include, but not be limited to, the following: (a) Digital photograph; (b) Identifying information of the volunteer; (c) Type of volunteer services provided; (d) Volunteer program schedule; (e) Dates and time of entrance and egress; (f) Date of initial approval of volunteer status; (g) Date(s) of criminal record checks; (h) Date of initial certification and re-certification and; (i) Emergency contact information.