103 CMR 491.20
Property and Monetary Resolutions
(1) All proposed property or monetary resolutions resulting from grievances or appeals are to
be approved by the Superintendent or Department Grievance Manager on the appropriate
Resolution Agreement form before offering the inmate a resolution. The IGC shall ensure that
the physical description and monetary value is noted on the form prior to proposing the
settlement to the Superintendent or Department Grievance Manager.
(2) When an inmate accepts a resolution offer, the inmate shall sign the Resolution Agreement
form acknowledging same. Once signed, the decision shall be considered final and may not be
appealed. All settlements shall be documented in the IMS Grievance Details/Decision screen.
(3) An inmate's refusal to sign the form shall be documented on the Resolution Agreement and
in the applicable IMS Grievance Details/Decision screen, and the resolution offered shall be
considered withdrawn.