103 CMR 505.08
Philosophy
(1) De-escalation Requirement. It is the Department’s philosophy and practice to train staff
to attempt to de-escalate any situation involving conflict where the need for use of force may
arise. Staff shall attempt to employ de-escalation techniques prior to any use of force. Staff shall
only use the amount of reasonable and proportionate force, given the totality of the
circumstances, necessary to gain control of an inmate; protect and ensure the safety of all
inmates, staff, and others; prevent significant property damage; and ensure institution safety,
security, and good order. Force shall never be used as a form of punishment. Staff shall be
trained in methods of de-escalation, and instructed that force may only be used as a last resort.
By using de-escalation techniques, the Department recognizes that safer alternatives to force may
be available, which in turn may prevent injuries to staff and inmates.
(2) Scope. The application of Oleoresin Capsicum (OC) and chemical agents, and use of
firearms, electronic control devices, instruments of restraint equipment (when force is used to
apply restraints), and canines (when used to physically apprehend, impede, or subdue an inmate)
shall constitute a use of force and are therefore subject to 103 CMR 505.00. The Department
shall develop internal policies and requirements consistent with 103 CMR 505.00 for the
purpose of internal management, establishing administrative procedures, and providing more
detailed guidance for employees. The policies are available to the public upon request.