314 CMR 12.04
Maintenance of Treatment Works and Sewer Systems
(1) All persons operating wastewater treatment facilities shall prepare, adopt and keep current
an operation and maintenance manual. The operation and maintenance manual shall be
submitted to the Department for review and approval. The manual will be presumed approved
if the Department does not issue a written approval, conditional approval, denial or request for
further information within 90 days after submittal. The submittal and issuance dates are the
dates that the manual and the Department's approval, conditional approval, denial or information
request are postmarked. The manual shall be implemented as approved. The operation and
maintenance manual shall contain all information needed by the operator of the treatment works
to properly operate and maintain said treatment works in accordance with the requirements of
314 CMR 12.00, and shall include at a minimum the following items:
(a) Introduction;
(b) Permits and Standards;
(c) Description, Operation and Control of Wastewater Treatment Facilities;
(d) Description, Operation and Control of Sludge Handling Facilities;
(e) Description, Operation, Control and Testing of the Chemical Addition and Monitoring
System;
(f) Personnel;
(g) Sampling and Laboratory Analysis;
(h) Records and Reporting;
(i) Maintenance;
(j) Emergency Operating and Response Program;
(k) Safety;
(l) Utilities and Energy Requirements;
(m) Infiltration and Inflow Removal;
(n) Emergency Notification Procedures for overflows or bypasses in accordance with
314 CMR 12.03(8).
12.04: continued
(2)
All sewer system authorities shall develop and implement an ongoing plan to control
infiltration and inflow (I/I) to the sewer system, which shall be submitted upon request of the
Department for review and approval. The plan shall describe the preventative maintenance
program that identifies and mitigates infiltration/inflow entering the sewer system in order to
prevent all unauthorized discharges of wastewater, including, but not limited to, sanitary sewer
overflows and by-passes due to excessive infiltration/inflow. The plan shall include:
(a) An ongoing program to identify and eliminate sources of infiltration and inflow. The
program shall include the necessary funding level and the source(s) of funding to implement
the program.
(b) An inflow identification and control program that focuses on the disconnection and
redirection of public and private sources of illegal inflow. Priority shall be given to removal
of public and private inflow sources that are upstream from, and potentially contribute to,
known areas of sewer system backups and/or overflows.
(c) A phased evaluation of the sewer system, consistent with the Department's Guidelines
for Performing Infiltration/Inflow Analysis and Sewer Systems Evaluation Survey, to
determine its existing condition, the presence and quantity of infiltration and inflow into the
system, and locations and risks of wet weather sanitary sewer overflows or by-passes in the
sewer system. The Infiltration/Inflow Analysis may assess a range of design storms, but shall
specifically assess the risk of sewer system overflows for a five year, 24 hour storm event.
The sewer system authority shall proceed with the evaluation in accordance with the
following scope and schedule, unless otherwise required by the Department pursuant to an
enforcement order:
1. On or before December 31, 2017, complete an Infiltration/Inflow Analysis of the
sewer system, and submit a report to the Department for review and approval describing
the work completed, the findings from the sewer metering program and
Infiltration/Inflow Analysis, and a recommended plan and schedule to proceed with a
Sewer System Evaluation Survey in areas of the sewer system determined to have
excessive infiltration or inflow.
2. Complete and report on the Sewer System Evaluation Survey in accordance with
terms and schedules set forth in the approved Infiltration/Inflow Analysis report. The
results of each Sewer System Evaluation Survey shall be included in a report, submitted
to the Department for review and approval, which identifies excessive infiltration and
inflow, recommends actions to address excessive infiltration and inflow sources, and a
schedule for such actions.
3. Where the sewer system authority has completed the plans identified in 314 CMR
12.04(2)(c)1. and 2. and is in the process of implementing the recommended actions
identified in the Sewer System Evaluation Survey, those plans, along with an update as
to what recommendations have been completed, and what remains to be completed,
including a schedule for completion, may be submitted on or before December 31, 2017
to the Department for review and approval in lieu the requirements of 314 CMR
12.04(2)(c)1. and 2.
4. The plans identified in 314 CMR 12.04(2)(c)1., 2., and 3. will be presumed approved
if the Department does not issue a written approval, conditional approval, denial or
request for further information within 120 days after submittal. The submittal and
issuance dates are the dates that the plans, the Department's approval, conditional
approval, denial or information request are postmarked. The Department may require
modification of a presumptively approved submission as needed to address violations of
any applicable law, regulation or permit.
(d) For those sewer system authorities with NPDES discharge permits for combined sewer
overflows, and for all sewer systems tributary to such sewer systems, and for other sewer
systems which the Department specifically determines are at risk of wet weather sanitary
sewer overflows (SSOs), the infiltration and inflow plan shall also include a program to
address impacts from new sewer connections and extensions to the sewer system. All sewer
system authorities shall include provisions in their I/I plan for mitigating impacts from any
new connections or extensions where proposed flows exceed 15,000 gallons per day. Such
mitigation shall require that four gallons of infiltration and/or inflow be removed for each
gallon of new flow to be generated by the new sewer connection or extension, unless
otherwise approved by the Department. The sewer system authority or the Department may
require a higher removal rate per gallon of new flow in sensitive areas such as where
overflows have the potential to impact drinking water supplies or nitrogen sensitive areas.
12.04: continued
(3) All wastewater treatment facilities shall be provided with adequate operating personnel to
ensure proper operation and the required degree of treatment at all times.
(4) In order to assure proper operation and maintenance, the Department may determine and
require a minimum number of shifts and personnel per shift for any wastewater treatment facility
considering the size, complexity and safety requirements of the particular facility. Any person
operating wastewater treatment facilities shall prepare and submit to the Department a staffing
plan for review and approval. The Department may utilize the Northeast Guide For Estimating
Staffing at Publicly and Privately Owned Wastewater Treatment Plants, prepared by New
England Interstate Water Pollution Control Commission and dated November 2008, along with
any other relevant information, as a guide for determining the appropriate staffing level a
wastewater treatment facilities with a design flow of 0.25 million gallons per day or higher. The
plan will be presumed approved if the Department does not issue a written approval, conditional
approval, denial or request for further information within 90 days after submittal. The submittal
and issuance dates are the dates that the manual and the Department's approval, conditional
approval, denial or information request are postmarked. The plan shall be implemented as
approved. Said staffing plan shall contain a description of the number, certifications, and
qualifications of personnel needed to ensure proper and continuous operation of the facility, and
shall address the following items:
(a) Number of operational days per week;
(b) Number of operational hours per week;
(c) Number of shifts per day;
(d) Required personnel per shift;
(e) Saturday, Sunday and Holiday staff coverage; and
(f) Emergency operating personnel.
The staffing plan shall be updated every two years. If the owner of the wastewater treatment
facility intends to contract for operation of the facility, such owner remains ultimately
responsible for the proper operation and maintenance of the facility. The proposed contract and
a list of all other facilities, including the names of all certified and non certified personnel
employed at each wastewater treatment facility for which the proposed contract operator is
responsible, shall be submitted to the Department prior to execution of the contract for review
and approval. The contract shall be deemed approved if the Department does not issue a written
approval, conditional approval, denial or request for further information within 90 days after
submittal of the contract and list. The submittal and issuance dates are the dates that the contract
and list, and the Department's approval, conditional approval, denial or information request are
postmarked.
(5) Any person operating a sewer system which includes pump stations shall provide for routine
inspection of the pump station facilities to ensure safe and proper operation of the pump station.
These measures shall include, at a minimum:
(a) daily inspections of all pump stations which are designed to pump peak flows of 100,000
gallons per day or greater;
(b) weekly inspections of all pump stations which are designed to pump peak flows of less
than 100,000 gallons per day, and
(c) An inspection log book or electronic record shall be maintained by the operator, and
shall include, at a minimum, the date of inspection, the operational condition of the station,
the need for any preventive maintenance or repairs, and the dates and description of such
preventive maintenance and repairs.
Less frequent inspections may be allowed by the Department only if the pump station is
equipped with a SCADA system that provides real-time information on the status of the station
to the system operator and if such an alternative inspection schedule is proposed by the sewer
system operator and approved by the Department in writing.
(6) All pumping, ejector or lift stations shall be provided with an adequate and operational
alarm system that will transmit a warning of a malfunction at the station to a manned facility.
Operational alarm systems shall be tested at least twice annually.
12.04: continued
(7) All pumping, ejector or lift stations shall be provided with an independent engine/ generator
type source of electric power or an alternate source of power completely separate and apart from
that supplied by the electric utility for emergency operations. This source shall be automatically
activated by failure of any phase of the power supply or upon any fluctuation in voltage, the
amount or duration of which would cause damage to the motors. As an alternative for small
pumping ejector or lift stations which are not located adjacent to drinking water supplies, storage
(including system storage) equal to the maximum daily amount of wastewater (including
infiltration and inflow) which can be expected may be provided, or a portable standby generator
may be used, or a portable engine driven pump which can be readily connected to the force main
may be supplied. Electric generators and engine driven pumps shall be tested at least twice
annually.
(8) Any person operating a treatment works shall control the discharge of septage so that its
entry into the wastewater treatment facility will not interfere with the proper operation and
maintenance of the facility, degrade the effluent or violate the current Massachusetts Water
Quality Standards.
(9) Any person operating treatment works shall maintain them in a manner that will ensure
proper operation of the works, or any part thereof.
(10)
Any person operating treatment works shall establish and implement a preventive
maintenance program to assure the efficient operation of all facilities and equipment.
(11) Any person operating a treatment works shall provide sufficient and adequate tools,
equipment, spare parts and supplies to maintain and operate all appurtenances of the works on
a continuing basis.
(12) A reserve supply of all parts and supplies having a high replacement rate shall be on hand
at all times.
(13) All standby and other equipment shall be maintained in operable condition.
(14) All tidegates and flap valves shall be maintained in operable condition.
(15) The Department may require modification of a presumptively approved submission as
needed to address a violation of any applicable law, regulation or permit.