103 CMR 948.03
Collection and Distribution
Written policy and procedure shall govern the collection and distribution of mail and shall
contain, at a minimum, the following:
(1) All outgoing mail shall be collected sealed from the inmate or from locked mail boxes by
an employee at least once every day, except Sundays and postal holidays.
(2) Incoming mail shall be distributed directly to the receiving inmate by an employee in
accordance with an established schedule at least once every day except Sundays and postal
holidays.
(3) Outgoing mail shall be delivered to the Post Office and incoming mail shall be delivered
to the inmates within 24 hours of collection or pick up.
(4) A procedure for forwarding mail which cannot be delivered (transfers, escapees, etc.) shall
be established.