103 CMR 948.10
Telephone Privileges
Written policy and procedure shall govern inmate access to a public telephone and shall
provide for the following:
(1) Reasonable access to public telephones including:
(a) specific hours of telephone availability;
(b) length of calls;
(c) any limitations on phone calls; and
(d) responsibility of payment for call.
(2) Procedures for receiving emergency phone calls for inmates, notification of such calls, and
response to such calls.
(3) The Sheriff/facility administrator shall ensure that a procedure is developed to notify the
inmates of the monitoring of inmate telephones. This procedure shall be posted next to all
inmate telephones.
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