430 CMR 4.14
Good Cause for a Late Appeal
The Commissioner may extend the ten day filing period where a party establishes to the satisfaction
of the Commissioner or authorized representative that circumstances beyond his or her control
prevented the filing of a request for a hearing within the prescribed ten day filing period. Examples of
good cause for a failure to file a timely request for a hearing include, but are not limited to, the following:
(1) A delay by the United States Postal Service in delivering the Commissioner's determination;
(2) Death of a household member or an immediate family member (including a spouse, child, parent,
brother, sister, grandparent, stepchild or parent of a spouse);
(3) A documented serious illness or hospitalization of a party household member an immediate family
member during the entire ten day filing period or a portion of the appeal period if the party's ability to
timely appeal is thereby affected;
(4) An emergency family crisis which requires a party's immediate attention during the entire ten day
filing period or a portion of the appeal period if the party's ability to timely appeal is thereby affected;
(5) An inability to effectively communicate or comprehend English and the party is unable to find a
suitable translator to explain the notice of determination within the ten day filing period;
(6) The Commissioner's determination is not received and the party promptly files a request for a
hearing after he or she knows or should have known that a determination was issued;
(7) A continuing absence from the Commonwealth, while seeking employment, during all or most of
the ten day filing period;
(8) Intimidation, coercion or harassment by an employer resulting in a party failing to timely request
a hearing;
(9) A Division employee directly discourages a party from timely requesting a hearing and such
discouragement results in a party believing that a hearing is futile or that no further steps are necessary
to file a request for a hearing.
(10) An inability because of illiteracy or a psychological disability to understand that a request for a
hearing must be filed within the ten day filing period;
(11) The individual’s need to address the physical, psychological and legal effects of domestic
violence as defined in M.G.L. c. 151A, § 1(g½);
(12) Any other circumstances beyond a party's control which prevented the filing of a timely appeal.