456 CMR 22.03
Voluntary Grievance Mediation
At any time, an employee organization and employer may request mediation assistance for
problems arising from the interpretation or application of terms of a collective bargaining
agreement. This includes preventive mediation prior to the filing of a grievance and grievance
mediation. A party making such a request shall file a petition in accordance with 456 CMR
12.12: Filing with the Department.