104 CMR 28.02
Standards to Promote Recovery and Resiliency
The Department establishes the following standards to promote recovery and resiliency, and
to support and increase the capacity of persons who receive services subject to 104 CMR 28.00
for independent living in the community. Providers shall provide services which promote:
(1) Human dignity and respect;
(2) Humane and adequate care, treatment and treatment environments;
Person-centered planning, self-determination and freedom of choice and personal
responsibility;
(4) The opportunity to receive services which are, to the maximum extent possible, culturally
competent, adequate, responsive to a person's needs, and least restrictive of a person's freedom;
(5) The opportunity to move toward independent living; and
(6) The opportunity for normal life experiences, even if such experiences may entail an element
of risk; provided, however, that a person's safety or well-being or that of others shall not be
unreasonably jeopardized.