104 CMR 28.05
Prohibition of Medication Restraint and Mechanical Restraint or Seclusion; Prevention of
Physical Restraint; and Requirements for Emergency Physical Restraint When Necessary
(1) Medication restraint, mechanical restraint or seclusion shall not be used. Physical restraint
may only be used in an emergency and if the requirements of 104 CMR 28.05(4) are met.
(2) Physical restraint occurs when a manual method is used to restrain a person by restricting
the person's freedom of movement or normal access to his or her body. Physical restraint does
not include taking reasonable steps to prevent a person at imminent risk of entering a dangerous
situation from doing so with a limited response to avert injury, such as blocking a blow, breaking
up a fight, or preventing a fall, a jump, or a run into traffic.
(3) Prevention of the Use of Physical Restraint. Each provider shall develop and implement
a strategic plan to prevent, reduce, and wherever possible eliminate, the use of physical restraint
in its service. A provider's plan shall include, at a minimum, the following:
(a) policies and procedures supporting the prevention, reduction and, wherever possible,
elimination of physical restraint;
(b) staff training focusing on:
1. crisis prevention and de-escalation; and
2. the safe and appropriate use of physical restraint in the event of imminent danger.
(c) the development of a supportive environment that incorporates the teaching of and use
of coping skills and strategies, including sensory integration/modulation approaches to
prevent, reduce, and wherever possible eliminate the use of physical restraints;
(d) the development and use of individual crisis prevention plans for all persons;
(e) the development and use of debriefing procedures following an episode of restraint to
address, at a minimum, what led to the incident, what might have prevented or curtailed the
incident, and how to prevent future incidents. Debriefing activities shall at a minimum
include:
1. identification of what led to the episode;
2. determination of whether the individual crisis prevention plan was used;
3. assessment of alternative interventions that may have avoided the use of restraint;
determination of whether the person's physical and psychological needs were
appropriately addressed and that the person's right to privacy was maintained;
5. whether the restraint resulted in any injuries and the results of such injuries;
consideration of counseling or medical evaluation and treatment for the involved
person and/or staff for any emotional or physical trauma that may have resulted from the
incident;
consideration of whether other persons and staff who may have witnessed or
otherwise been affected by the incident should be involved in debriefing activities or
offered counseling;
determination of whether the legally authorized representative, if any, family
members, or others should be notified of and/or involved in debriefing activities;
consideration of whether additional supervision or training should be provided to
staff involved in the incident;
(f) documentation requirements that will ensure an adequate record of the authorization, the
less restrictive means attempted, if any, and the reason for their failure and all debriefing
activities. These requirements must, at a minimum, meet the documentation requirements
set forth in 104 CMR 28.05(4);
(g)
requirement that debriefings documentation be reviewed by appropriate staff for the
purpose of identifying and addressing opportunities to prevent, reduce, or eliminate future
occurrences of restraint;
(h) appropriate review of the use of physical restraint by senior administrative and clinical
staff;
(i) the process for understanding and addressing any person's concern or complaint about
the use of physical restraint;
(j)
the use of data to monitor and improve quality and prevent, reduce, and wherever
possible eliminate the use of restraint, such as identifying times or shifts with a high
incidence of restraint, and to modify the plan as indicated;
(k)
the identification and utilization of support measures after a restraint, including
debriefing activities which may include peer support, advocacy, Human Rights Officer
participation and inclusion of family and friends designated by the person; and
(l) the provider's strategic plan to prevent, reduce, and wherever possible eliminate, the use
of physical restraint in its service must be reviewed and updated in the event there are
repeated instances of restraint at the site, but no less frequently than on an annual basis.
(4) Emergency Physical Restraint.
(a) Emergency physical restraint may be used only under the following conditions:
1. In the presence of an emergency where there is a substantial, imminent risk of, or the
occurrence of, serious self-destructive behavior, or serious physical assault;
A substantial risk includes only the serious imminent threat of bodily harm where
there is the present ability to enact such harm, including instances where property damage
may result in bodily harm;
Less restrictive alternatives, including strategies identified in the person's crisis
prevention plan or treatment plan, if any, have been tried and failed, or a determination
has been made that such alternatives would be inappropriate or ineffective under the
circumstances; and
Written authorization for the use of physical restraint has been obtained from the
Director or an administrator designated to act on his or her behalf.
a. Where neither person is available, staff who have been trained in the program's
restraint reduction and de-escalation protocols and who have been authorized by the
Director may initiate the emergency restraint prior to obtaining written authorization
from the Director in the event a physician is not on site, provided the authorization
of the Director or the designee is obtained immediately thereafter, and in no event
later than four hours after the initial occurrence.
b. The authorization shall be dated and recorded in the person's record.
5. Authorization for "as needed" or "as required" ("PRN") restraint may not be ordered
in any circumstance.
(b) If emergency physical restraint is used:
1. It may only include bodily holding of a person with no more force than necessary to
limit a person's movement;
2. It may be used only for the purpose of preventing the continuation or renewal of such
emergency condition and only to the minimum extent and duration necessary. No
emergency restraint may last longer than 15 minutes and nursing staff must be available
to monitor and resolve the crisis.
3. It shall be employed to allow the person the greatest possible comfort and to avoid
physical injury and mental distress;
4. The person being restrained shall be held or placed in a position that allows airway
access and does not compromise respiration. A face-down position shall not be used,
unless:
a.
there is a specified preference by the person and no psychological or medical
contraindication to its use; or
b.
there is an overriding psychological or medical justification for its use, which
shall be documented.
A staff debriefing shall be conducted in accordance with the provider's plan for
prevention of the use of emergency physical restraint. The person who was subject to
physical restraint shall separately be asked to debrief. These debriefings shall occur as
soon as possible after the restraint.
6. A youth debriefing shall be conducted in accordance with the provider's strategic plan
for the prevention of the use of emergency physical restraint. The youth's legally
authorized representative, if any, shall be invited to participate in the debriefing process.
Subject to the legally authorized representative's consent, the youth may invite others
such as preferred staff or another family member to attend the debriefing and participate
in the process. The intent of the debriefing is to learn about the circumstances that
contributed to the restraint, heal the breach in the therapeutic alliance, and adjust the
treatment plan or crisis prevention plan to prevent recurrence.
(c) The use of physical restraint shall be noted in the person's record. This notation shall
include:
1. A description of the restraint;
2. The reason for the restraint;
3. Whether the person's crisis prevention plan was followed;
The types of less restrictive alternatives, including sensory interventions, if any,
which were attempted before the use of physical restraint, and if none were attempted,
the reason(s) why.
5. The name of the staff person authorizing the restraint and of all staff involved in the
restraint;
6. The time or times the restraint was used;
7. The duration of the restraint;
8. Any subsequent revisions to the person's treatment plan or crisis prevention plan as
a result of the restraint episode;
9. Documentation of communication to inform staff, legally authorized representative,
and others involved in the event regarding the episode of restraint, as well as any
subsequent changes in the person's treatment plan or crisis intervention plan as a result
of the episode; and
10. A summary of the debriefing activities.
(d) If emergency physical restraint is used, the Director or designee shall ensure there is a
timely review of the person's treatment plan and crisis prevention plan as applicable to
evaluate the need for appropriate clinical interventions. If the person experiences the use of
physical restraint for a period greater than 15 minutes or more than one physical restraint
within a 24-hour period, the Director or designee shall initiate the review immediately.
(e) Notifications; Monthly Reports; Human Rights Committee Review.
1. The person's legally authorized representative, if any, shall be notified of the physical
restraint as soon as possible, but no later than the next business day.
2. The service's Human Rights Officer shall be notified of the physical restraint as soon
as possible, but no later than the next business day.
At the end of any month in which physical restraint was utilized in a service, the
Director shall submit a report to the Human Rights Committee on the nature and
frequency of physical restraint in the service during that month.
a. A copy of this report shall be kept on file at the applicable service site or at the
provider's administrative office;
b. The Human Rights Committee shall review the report to determine if there has
been an inappropriate reliance on the use of restraint, either as to the service as a
whole or as to any individual person(s) at a service site; and
c. The Human Rights Committee may make recommendations concerning necessary
technical assistance or modification of the service to the Director and the appropriate
Area Director.
(5) The Human Rights Committee shall review all complaints concerning the threat or use of
restraint and, where appropriate, refer complaints for investigation in accordance with the
requirements of 104 CMR 32.00: Investigation and Reporting Responsibilities.