523 CMR 21.04
Notice of Hearing
If the Commission determines that a hearing shall be held to resolve a complaint, reasonable notice
shall be provided to the complainant and the license holder. Mailing of notice to the address on record
with the Commission, or emailing the notice to the address provided by the licensee on their application
for licensure, shall be deemed satisfactory notice to the license holder. The notice of hearing shall
contain:
(1) The name of the complainant;
(2) The date, time and place of said hearing; and
(3) The location of the incident giving rise to the complaint.