560 CMR 5.08
Approval as Certified Emergency Medical Dispatch Resource
A limited secondary PSAP, primary PSAP, regional PSAP, regional secondary PSAP,
secondary PSAP, RECC, wireless state police PSAP, or private safety department that intends
to provide emergency medical dispatch services for a PSAP or RECC as a certified EMD
resource shall submit to the Department, on a form specified by the Department or in such other
manner specified by the Department, a request for approval as a certified EMD resource.
(1) The request for approval from a limited secondary PSAP, private safety department, a
secondary PSAP operated by a private safety department, or a regional secondary PSAP operated
by a private safety department shall include the following:
(a) the EMDPRS that will be used;
(b) the enhanced 911 equipment that will be used;
(c) documentation that each emergency medical dispatcher that will provide EMD:
1. will successfully complete 911 equipment and basic telecommunicator training
equivalent to the training required of enhanced 911 telecommunicators under 560 CMR
5.04, as determined by the Department;
2. will obtain certification in EMD through an EMD certification organization approved
by the Department; and
3. will successfully complete continuing education equivalent to the continuing
education required of enhanced 911 telecommunicators under 560 CMR 5.04, as
determined by the Department;
(d) documentation of current licensure by OEMS, if applicable; and
(e) any other documentation required by the Department.
(2) The request for approval from a primary PSAP, regional PSAP, regional secondary PSAP
(except a regional secondary PSAP operated by a private safety department), secondary PSAP
(except a secondary PSAP operated by a private safety department), RECC, or wireless state
police PSAP shall include:
(a) the EMDPRS that will be used;
(b) documentation that each emergency medical dispatcher will be a certified emergency
medical dispatcher in accordance with 560 CMR 5.07; and
(c) any other documentation required by the Department.
The Department will evaluate and approve as a certified EMD resource such entities as the
Department determines appropriate in its sole discretion.