651 CMR 12.02
Definitions
When used in 651 CMR 12.00, unless the context otherwise requires, the following terms
shall have the following meanings:
Abuse. Consistent with the Elder Protective Services regulations, 651 CMR 5.00: Elder Abuse
Reporting and Protective Services Program, an act or omission, including but not limited to
emotional abuse, financial exploitation, neglect, physical abuse, sexual abuse, and/or
self-neglect.
Activities of Daily Living (ADL). Tasks related to bathing, dressing, grooming, ambulation,
eating, toileting and other similar tasks related to personal care needs.
Administrative Fee. Any charge billed to and payable by a Resident as a condition of admission,
excluding room, board, and services.
Alteration.
Any of the following changes made after the date of the Residence's last
Certification:
(a) a change in the number of Units;
(b) a substantial change in the configuration of Units;
(c) a substantial change in the premises;
(d) a substantial change in the operating plan;
(e) a new management company; and
(f) a name change of the Residence or the Residence's Sponsor.
Applicant. A person or legal entity applying to EOAI for Certification as a Sponsor of an
Assisted Living Residence.
Assisted Living Residence or Residence. Any entity, however organized, whether conducted for
profit or not for profit, which meets all of the following criteria:
(a) provides room and board;
(b) provides, directly by its employees or through arrangements with another organization
which the entity may or may not control or own, Personal Care Services for three or more
adults who are not related by consanguinity or affinity to their care provider; and
(a) collects payments or third-party reimbursements from or on behalf of Residents to pay
for the provision of assistance with the Activities of Daily Living, or arranges for the same.
Basic Health Services. Certain services provided at an Assisted Living Residence certified to
provide such services by employees of the Residence that are qualified to administer such
services or a qualified third-party in accordance with a Medical Order issued by an Licensed
Independent Provider; provided, however, that such services shall include all of the following:
(i) injections;
(ii) the application or replacement of simple non-sterile dressings;
(iii) the management of oxygen on a regular and continuing basis;
(iv) specimen collection and the completion of a home diagnostic test, including, but not
limited to, COVID-19 testing, influenza testing, warfarin, prothrombin or international
normalized ratio testing, and glucose testing; provided, that such home diagnostic test or
monitoring is approved by the United States Food and Drug Administration for home use;
and
(v) application of ointments or drops.
Bathing Facility. A room equipped with a showerhead or a bathtub to enable one person to take
a shower or a bath.
Certification.
EOAI's initial approval, or subsequent renewal of that approval, of the
qualifications of an Applicant or Sponsor to operate and maintain an Assisted Living Residence
subject to the requirements of M.G.L. c. 19D and 651 CMR 12.00.
Certified Provider of Ancillary Health Services. A person or legal entity certified to provide
home health care services or hospice care services under Title XVIII of the Social Security
Act 49, Stat. 620 (1935) or an entity licensed under M.G.L. c. 111 that provides physician
services, pharmacyservices, restorative therapies, podiatry, hospice services, and/or home health
aide services.
Clinical Professional. A licensed health care provider who provides health services, including
Basic Health Services, within their scope of practice to Residents of an Assisted Living
Residence.
Computation of Time. In computing any period of time under 651 CMR 12.00, the day of the
act which initiates the running of the time period shall not be counted. The last day of the time
period shall be included, unless it is a Saturday, Sunday or legal holiday or any other day on
which EOAI is closed, in which case the period shall run until the end of the next business day.
When the time period is less than seven days, any days when EOAI is closed shall be excluded
from the computation.
Controlled Substances. For the purposes of 651 CMR 12.00, controlled substances shall include
all Class II controlled substances identified by 21 U.S.C. c. 13, and any Class I controlled
substances identified by 21 U.S.C. c. 13, that may be legally prescribed according to the laws of
the Commonwealth.
EOAI. The Executive Office of Aging & Independence, formerly known as the Executive
Office of Elder Affairs, a department within the Executive Office of Health and Human Services
established pursuant to M.G.L. c. 6A, § 16.
EOHHS. The Executive Office of Health and Human Services established pursuant to M.G.L.
c. 6A, § 2.
EOHHS Agency. Any department, agency, commission, office, board, division, or other body
within and subject to EOHHS under M.G.L. c. 6A, § 16, including EOAI.
Evidence Informed Falls Prevention Program. The use of the best available knowledge and
research to guide the design and implementation of a program to assess Resident risk for falls
and establish preventive measures and situational procedures.
Floater. A staff member of the Residence who is available on an ad hoc basis to assist in times
of unusually heavy workload or emergency situations and is not specifically assigned to a group
of Residents or unit.
Health Care Agent. An adult to whom authorityto make health care decisions is delegated under
a Health Care Proxy.
Health Care Proxy. A document delegating to an agent the authority to make health care
decisions, executed in accordance with the requirements of M.G.L. c. 201D.
Instrumental Activities of Daily Living (IADL).
Tasks related to meal preparation,
housekeeping, clothes laundering, shopping for food and other items, telephoning, use of
transportation, and other similar tasks related to environmental needs.
Legal Representative. Guardian, Conservator, or attorney in-fact under a Power of Attorney, as
appropriate. No entity or individual can be a legal representative unless they meet all
requirements under applicable state law.
Licensed Independent Provider. Licensed Independent Provider shall have the same meaning
as the term "authorized medical professional" as defined in M.G.L. c. 19D, § 1.
Lift Device. A device designed to assist in transferring a Resident between positions or
locations, including, but not limited to, ceiling-based lifts, floor-based lifts, and sit-to-stand lifts.
Limited Medication Administration (LMA). The administration of medication to a Resident
which is not otherwise prohibited by M.G.L. c. 19D or 651 CMR 12.00. LMA may only be
provided in a Residence by a practitioner as defined in M.G.L. c. 94C, or a nurse licensed under
the provisions of M.G.L. c. 112, § 74 or § 74A to the extent allowed by laws, regulations and
standards governing nursing practice in Massachusetts, but which may not include a nurse
delegate under M.G.L. c. 112, § 80B. This definition is not intended to address or prohibit the
administration of medication conducted by a familymember, an individual designated in writing
by the Resident, or the Resident's Legal Representative, the conducting of which is not governed
by 651 CMR 12.00.
Lodging. The provision of a single or a double living Unit.
Manager. The individual who has general administrative charge of an Assisted Living
Residence. A Manager may also be known as an Executive Director.
Medical Order. A care order as defined in St. 2024, c. 197, § 2 as a written order for Basic
Health Services issued by an authorized medical professional.
Medication Diversion. The transfer of any legally prescribed medication from the individual for
whom it was prescribed to another person for any illicit use.
Medication Error. A failure to administer a medication as prescribed, including the failure to
administer the correct medication or the failure to administer the medication:
(1) Within appropriate time frames;
(2) In the correct dosage;
(3) In accordance with accepted practice;
(4) To the correct participant; or
(5) In the correct route.
Mobility Assistive Device. Any portable or fixed mechanical, electronic, or manual device (e.g.,
a cane, walker, wheelchair, etc.) specificallydesigned, approved, and maintained for the purpose
of facilitating the safe movement or ambulation of a Resident with limited mobility. The
Mobility Assistive Device must conform to applicable national and local safety and quality
standards.
Modification of Certification. A change to or limitation on the scope of a Sponsor's authority
to operate an Assisted Living Residence.
Mutual Aid. A coordinated and collaborative effort between local Assisted Living Residences
to provide support and assist with the management of evacuations and resource/asset needs,
including the identification of substitute housing for use during an extended evacuation of
Residents.
Newly Constructed. A building or buildings for which a person or entity received a building
permit on or after June 1, 1995 and seeks Certification as an Assisted Living Residence;
provided that a building or buildings for which a person or entity at any time is or was providing
facilities or services other than those of an Assisted Living Residence shall not be considered
newly constructed for the purpose of the physical requirements for an Assisted Living Residence
under M.G.L. c. 19D, § 16 or 651 CMR 12.04(1).
Personal Care Service. Assistance with one or more of the Activities of Daily Living and
Self-administered Medication Management, either through physical support or supervision.
Supervision includes reminding or observing Residents while they perform activities.
Personal Care Staff. Any individual who provides Personal Care Services to a Resident.
Residency Agreement. The written contract between an Assisted Living Residence and a
Resident or prospective Resident on either a temporary (e.g., for respite care) or more permanent
basis.
Resident. An individual who resides in an Assisted Living Residence and who receives housing
and Resident Services and, when the context requires or permits, such individual's Legal
Representative. An individual who resides in an Assisted Living Residence or Special Care
Residence for any period of time shall be entitled to all the rights and privileges accorded under
651 CMR 12.00 regardless of the anticipated length of the residency.
Resident Care Director. The individual(s) responsible for ensuring and overseeing the process
for coordination of Resident Services, including the preparation and periodic review and
revision of each Resident's Service Plan. A Resident Care Director may also be known as a
Service Coordinator.
Resident Representative. An individual who is authorized by the Resident to help them fully
participate in planning services or paying fees. The Resident Representative shall not be
employed by the Residence, nor affiliated with the Sponsor unless related to the Resident by
kinship or marriage. The Resident Representative shall not act on behalf of a Resident in
circumstances warranting a Legal Representative. The Residence shall not treat the Resident
Representative as personally liable for payment of Resident fees without having first obtained
the Resident Representative's written agreement to act as a guarantor or surety.
Resident Services. Services to assist Residents with Activities of Daily Living (ADL),
Instrumental Activities of Daily Living (IADL), Self-administered Medication Management
(SAMM), or other similar services, but does not include optional services such as concierge
services, recreational or leisure services. Resident Services are provided either through physical
assistance or staff supervision.
Restraint. For the purposes of 651 CMR 12.00, any action taken by the Assisted Living
Residence for the purpose or punishing or penalizing a Resident, or to control or manage a
Resident's behavior with lesser effort by the Assisted Living Residence that is not in the
Resident's best interest by means of:
(a) manual method or physical or mechanical device, material, or equipment attached or
adjacent to the Resident's body that the individual cannot remove easily which restricts the
Resident's freedom of movement or normal access to their body; or
(b) any drug not required to treat medical symptoms and not requested by the Resident.
Secretary.
The Secretary of the Executive Office of Aging & Independence of the
Commonwealth of Massachusetts.
Self-administered Medication Management (SAMM). A process which includes reminding
Residents to take medication, opening containers for Residents, opening prepackaged medication
for Residents, reading the medication label to Residents, and observing Residents while theytake
the medication.
Serious Incident. Any sudden or progressive development or event that requires immediate
attention and decisive action to prevent or minimize any negative impact on the health, safety,
or welfare of one or more Residents.
Service Plan. The individualized plan for each Resident developed and implemented in
accordance with 651 CMR 12.04(8) and 12.04(9).
Skilled Nursing Care. Skilled services described in 130 CMR 456.409: Clinical Eligibility
Criteria or any successor regulation.
Special Care Residence (SCR). The Residence in its entirety or any separate and distinct section
or sections within the Residence that provide(s) an enhanced level of supports and services for
one or more Residents to address their specialized needs due to cognitive or other impairments.
Special Care Unit. A portion of a Special Care Residence designed for and occupied pursuant
to a Residency Agreement by one or two individuals as the private living quarters of such
individuals.
Sponsor. The person or legal entity named in the Certification of an Assisted Living Residence.
A Sponsor may be the owner of the Assisted Living Residence.
Transfer Assistive Device. Any portable or fixed mechanical, electronic, or manual device (e.g.,
a Lift Device, a bed rail that is less than half the length of the bed, etc.) specifically designed,
approved, and maintained for the purpose of transferring a Resident with limited mobility. The
Transfer Assistive Device must conform to applicable national and local safety and quality
standards.
Transfer of Ownership. Transfer of a majority interest in the ownership of an Assisted Living
Residence. In the case of an individual, transfer of ownership; in the case of a corporation,
transfer of a majority of the stock thereof; in the case of a partnership, transfer of a majority of
the partnership interest; in the case of a trust, change of the trustee, or majority of trustees shall
constitute transfer of ownership. A transfer of ownership shall also be deemed to have occurred
where foreclosure proceedings have been instituted and consummated by a mortgagee in
possession of the premises, or when bankruptcy proceedings have been initiated.
Unanticipated Death. The death of a Resident resulting from any cause not directly related to
an existing diagnosis or prognosis.
Unit. A portion of an Assisted Living Residence designed for and occupied pursuant to a
ResidencyAgreement byone or two individuals as the private living quartersof such individuals.