Service Plan Development

After it is determined that a Reportable Condition exists, the Protective Services Agency shall begin to develop a Service Plan. The Service Plan shall: (1) be developed in consultation with the Elder and/or reflect the Elder's needs and wishes as much as possible, consistent with the Elder's Decisional Capacity to consent, and utilize the least restrictive, appropriate service alternatives; (2) be developed in consultation with the Protective Services Supervisor; (3) be developed within five business days following the completion of the Investigation; and (4) be reassessed at least once during the first month of service. After the initial month, each Eligible Elder's need for services shall be reassessed at least every three months thereafter until such service(s) are no longer required, but shall be modified more frequently, if needed, to reflect changes in the Elder's needs, circumstances or the level of risk, consistent with the requirements of 651 CMR 5.18. Any changes in the service pattern, including an increase, reduction, termination, or suspension of service other than those set forth in the initial plan, made as a result of those periodic reviews, shall be reflected in the service plan.