703 CMR 5.03
Warnings and Noncriminal Citations
If a Fare Inspector or Transit Police Officer determines that someone has evaded payment
of the required fare or fraudulently misused a reduced fare card, or if, upon request, any person
fails or refuses to provide proof of having paid or prepaid the required fare for any vehicle or
ferry owned by or operated for the MBTA, the Inspector or Officer may issue such person a
written Warning or Noncriminal Citation.
(Mass. Register #1484, 12/09/2022)
(1) Warning. Any person who fails or refuses to provide proof of having paid or prepaid the
required fare as set forth in 703 CMR 5.03 shall be issued a written Warning for the first offense
within a three-year period.
(2) Noncriminal Citation. A Noncriminal Citation includes, but is not limited to: the amount
of the fine due pursuant to 703 CMR 5.04(1); a statement that the person receiving the citation
must pay or appeal the fine by the payment due date stated on the citation; a description of the
means for payment or appeal; and a statement that a hearing may be obtained upon written
request of the violator in accordance with the instructions and in the time frame stated on the
citation. The citation notice may state such other information as the MBTA may deem
appropriate.
(1) Fines, Lookback Period.
(a) A person shall be issued a written Warning for a first offense of Fare Evasion within a
three-year period. A person receiving a written Warning under 703 CMR 5.04 shall not be
assessed a fine.
(b) Fines associated with the issuance of a Noncriminal Citation are as follows:
1. First offense in a three-year period Only a written Warning per 703 CMR 5.04(1)(a)
No fine
5.
Fifth or subsequent offense incurred within three years from the date of the first
(c) Fraud or Misuse of Reduced Fare Card. Any person who fraudulently misuses a reduced
fare card shall forfeit the card to the Fare Inspector or Transit Police Officer issuing the
warning or citation and shall be subject to the following:
1. First offense in a three-year period Only a written Warning per 703 CMR 5.04(1)(a)
No fine
5.
Fifth or subsequent offense incurred within three years from the date of the first
(d) Three Year Lookback Period. In determining whether an instance of Fare Evasion is a
person's first or subsequent offense, the MBTA shall count only those Fare Evasion offenses
having occurred within the preceding three years.
Alternative Method to Resolve Fine. The MBTA, in its sole discretion, may waive or
reduce a fine, or may offer a violator an alternative way to resolve a fine other than immediate
payment in full.
Within 60 calendar days of being issued a Noncriminal Citation, the person to whom the
Noncriminal Citation is issued must make one of the following responses: pay the fine indicated
as provided by 703 CMR 5.05(1); appeal by mail or electronic means as provided for on the
citation pursuant to 703 CMR 5.04(2); or request a hearing as provided by 703 CMR 5.05(3).
Payment of Fine. The recipient of a Noncriminal Citation shall pay the assessed fine as
specified in the citation. Payment shall be received by the Authority by the due date listed on
the Noncriminal Citation and in the manner described on the citation.
(2) Appeal of Noncriminal Citation. A person to whom a Noncriminal Citation is issued may,
without waiving the right to a hearing as provided by 703 CMR 5.05(3), and without waiving
judicial review as provided by M.G.L. c. 30A, ยง 14, appeal in writing by mail or by electronic
means a Noncriminal Citation and receive a review and disposition of the citation from the
MBTA. The appeal must contain a signed statement from the recipient explaining the basis for
the appeal. The signed statement may be accompanied by signed statements from witnesses,
police officers, government officials or other relevant parties, or photographs, video, diagrams,
maps or other relevant documents that the recipient determines to submit. Statements or
materials sent to the MBTA for review must have attached to them the name and address of the
recipient as well as the number of the Noncriminal Citation and the date of the citation. All
information submitted by the recipient will become part of the citation record. Appeals
submitted by mail or by electronic means must be received by the MBTA by the due date listed
on the Noncriminal Citation to be considered. The MBTA shall, within 60 days of receipt of
such material, review the material and dismiss or uphold the citation and notify the recipient of
the disposition of the appeal, in writing by mail or email. If the appeal is denied, the MBTA
shall provide a written explanation of the reason for the determination. The review and
disposition handled by mail or electronic means is informal, the rules of evidence do not apply,
and the decision of the MBTA is final, subject to the hearing provisions provided by 703 CMR
5.05(3) and to judicial review as provided by M.G.L. c. 30A, ยง 14.
(3) Request for Hearing. Consistent with the provisions of M.G.L. c. 30A, a person issued a
Noncriminal Citation may make a written request for an appeal hearing before a Hearings Officer
designated by the MBTA. Requests for a hearing shall be received by the MBTA by the due date
listed on the Noncriminal Citation. The MBTA will notify the recipient in writing of the date,
time, and place of the hearing. The hearing may be in person or virtual, via videoconference or
similar method. The hearing is informal, the rules of evidence do not apply, and the decision of
the Hearings Officer is final, subject to judicial review as provided by M.G.L. c. 30A, ยง 14.
Parties will be notified by mail, email or in person, of the decision following the hearing. Each
written appeal decision will contain a statement of reasons for the decision, including a
determination of each issue of fact necessary to the decision. Appeal decisions shall inform the
appellant that judicial review is available as provided by M.G.L. c. 30A, ยง 14. Failure to appear
at the date, time, and place specified on the hearing notice automatically will result in the denial
of the appeal.
5.06 Annual Report
The MBTA shall publish an annual report as directed in M.G.L. c. 159, ยง 101(f) that includes
data relative to warnings and noncriminal citations issued in the 12 months preceding the report.