804 CMR 1.06
Mediation
(1) Mediation. The Commission may offer the parties mediation aimed at resolution of the
complaint prior to the issuance of an investigative disposition or a final decision. Mediation
offered to the parties by the Commission is subject to M.G.L. c. 233, § 23C, and the following
conditions:
(a) The Commission does not abrogate its obligation to vindicate the public interest by
offering mediation to the parties.
(b) Pursuant to 804 CMR 1.06(1)(a), the confidentiality required by M.G.L. c. 233, § 23C
applies to the Commission as a whole. Details of a mediation remain confidential within the
Commission and confidential mediation materials not otherwise discoverable shall not be
disclosed in any judicial or administrative proceeding, including public hearings held
pursuant to 804 CMR 1.12, 1.18, or 1.19.
804 CMR - 11
(c) The Commission may cancel or terminate its efforts to mediate a complaint if: any party
fails or refuses to confer with the Commission; any party fails to make a good faith effort to
resolve any dispute; the complainant fails to accept a reasonable settlement offer as provided
in 804 CMR 1.09(11); the mediation does not serve to vindicate the public interest; or the
Commission finds, for any reason, that voluntary agreement is not likely to result.
(d) All parties shall attend mediation with authority to settle the matter.
(e) Representation for the parties at a mediation shall be consistent with 804 CMR 1.15.