804 CMR 1.12
Public Hearings
(1) In General. The public hearing shall be governed by M.G.L. c. 151B, § 5, M.G.L. c. 30A,
§ 11, and 804 CMR 1.12, and shall be conducted by an adjudicator appointed by the
Commission.
(2) Substitution of Adjudicator. In the event of the unavailability of the original adjudicator to
issue a written decision pursuant to 804 CMR 1.12(18), the Commission shall assign another
adjudicator to hear any remaining evidence and to review the record, including the hearing
transcript, resulting in one of the following outcomes:
(a) In the event the resolution of disputed issues of material fact rests on findings of witness
credibility, and a decision cannot be rendered without such findings, the case shall be
reassigned for a new hearing. Prior to scheduling a new hearing, the Commission shall hold
a status conference with the parties and make good faith efforts at resolving the matter.
804 CMR - 18.1
(b) In cases where the decision does not rest on credibility findings, a substitute adjudicator
may render the decision. Prior to the issuance of a final decision, the parties may make
written requests for proposed findings of fact and conclusions of law and an order and shall
be afforded areasonable opportunityto file objections thereto. Anyproposed findings of fact
and conclusions of law or proposed orders shall be filed as ordered by the Commission.
(3) Waiver Required. M.G.L. c. 151B, § 9 makes available to the complainant a trial in court
as an alternative to public hearing before the Commission. Accordingly, the complainant shall
waive the right to remove all claims certified to public hearing prior to the commencement of
the public hearing.
(4)
Conduct. All parties, witnesses, counsel, and others present at a public hearing shall
conduct themselves in a manner consistent with the standards of decorum commonly observed
in the courts of the Commonwealth. Where such standards are not observed, the Commission
may take such action as it deems appropriate, including assessing sanctions against a non
complying person pursuant to 804 CMR 1.22, and adjourning the proceedings.
(5) Request for Clarification. Upon written request of a party or by the Commission sua sponte,
the complaint and certification order may be clarified. In the event there remains a dispute about
which claims are certified to public hearing, the Commission may proceed to hear evidence on
any and all claims presented and may amend the certification order to conform to the evidence
established at the hearing.
(6) Continuance. Any party requesting a continuance shall make such request in writing by
motion pursuant to 804 CMR 1.13. Continuances shall be granted only upon a showing of good
cause. In any instance in which a continuance results in fees or costs to the Commission or
another party, the party requesting the continuance may be required to incur such costs.
(7) Settlement after Commencement of Public Hearing. If after the commencement of a public
hearing the matter in dispute before the Commission is settled between the parties and the
settlement is acceptable to the Commission, it shall dismiss the matter.
(8) Ex Parte Communications. In any proceeding held pursuant to 804 CMR 1.12 or in any
appeal therefrom, no party or counsel shall communicate ex parte with the adjudicator for any
reason on any matter related to the proceeding prior to the issuance of a final decision of the
Commission pursuant to 804 CMR 1.24 or 1.25.
(9) Protective Orders. Upon motion or sua sponte, the Commission may issue a protective
order to prevent the public disclosure of information at public hearing or within the record of
public hearing for good cause shown and may allow such motion if it is in the public interest.
A protective order may provide for the exclusion, limitation, redaction, or impoundment of
documentary or testimonial evidence at public hearing or within the public hearing record.
(10) Failure to Appear at Public Hearing. Whenever a party duly notified of the time and place
of a public hearing fails to appear at the hearing either in person or by counsel, the party's default
shall be entered on the record and notice of the default shall be served within ten days of the
entry of default. If the defaulting party is the complainant, the complaint may be dismissed. If
the defaulting party is the respondent, the hearing shall be conducted on its scheduled date, and
the complainant shall continue to have the burden of establishing liability and remedy
notwithstanding the entry of default. Within ten days of receipt of notice of entry of default, the
defaulting party may petition the Commission to vacate the default and reopen the case upon a
showing of good cause established through affidavit signed under the pains and penalties of
perjury. The other parties may file a response to the request for removal of default within ten
days of receiving a copy of it. If the case is reopened, the party in default may be ordered to bear
the reasonable costs incurred as a result of the default.
804 CMR - 18.2
(11) Transcript and Record of Public Hearing.
(a) The record of the public hearing shall consist of the exhibits and either an electronic
recording or a transcript of the hearing. If a party arranges to have a stenographer at the
public hearing, the stenographic record shall be the official record of the public hearing, the
Commission shall not create an electronic recording, and the party arranging for the
stenographer shall furnish the Commission at no charge with a certified copyof the transcript
within ten days of receipt of the transcript from the stenographer. If there is no stenographer
at the public hearing, the Commission shall make an audio recording of the public hearing.
A party desiring a copy of the recording shall make a request in writing to the Commission
and may be required to pay the cost thereof. A transcription of the electronic record made
by a party may be cited if the Commission and all parties agree to accept the transcription as
the official record of the public hearing, with a party waiving any objection to the accuracy
of such transcript if not made within 20 days of its filing.
(b) The administrative record for the purpose of judicial review under M.G.L. c. 30A, § 14
shall be the record of public hearing in accordance with 804 CMR 1.12(11)(a), together with
the certification to public hearing, the complaint as amended, and any post-probable cause
motions and orders disposing of such motions at issue in the complaint for judicial review.
(12) Stipulations. Written stipulations of facts may be introduced in evidence, if signed by the
persons sought to be bound thereby, or by their authorized representatives. Oral stipulations may
be made on the record during the course of a public hearing.
(13) Evidence. The Commission shall not be bound by the rules of evidence observed by courts
except for the rules of privilege. The Commission may permit the admission of records, reports,
statements or data compilations of public agencies setting forth factual findings resulting from
an investigation made pursuant to authority granted by law, unless the sources of information
indicate lack of trustworthiness. Evidence unrelated to the claims certified to public hearing may
be deemed irrelevant or not probative of the claims to be decided and, therefore, inadmissible.
(14) Administrative Notice. The Commission may take administrative notice of matters as
might be judicially noticed by the courts of the United States or of the Commonwealth, and of
technical or general facts within its specialized areas of knowledge.
(15) Oral Argument. The Commission may allow a reasonable time to the parties for oral
argument.
(16) Post-hearing Briefs. The parties and any interested person recognized by the Commission
shall file a post hearing brief containing proposed findings of fact and conclusions of law and
other information as required by the Commission. The brief shall be filed on 8 ½" by 11" paper,
when not filed electronically, be typed in no less than 12-point type, and be double spaced,
provided that the case caption, footnotes, and quotations may be single spaced. The margins
shall be at least one inch. The timing of the filing of the brief and its page limit shall be
determined by the Commission.
(17) Other Post-hearing Submissions. The Commission may allow the parties, after a showing
of good cause, to file additional evidentiary documents or exhibits within a reasonable time after
the completion of the hearing. The Commission may allow reasonable inspection of original
documents or tangible things by all parties. The Commission may also require that the parties
file additional evidentiary documents or exhibits, including stipulations concerning damages,
subsequent to the completion of the hearing.
(18)
Public Hearing Decision. The Commission shall issue a decision in writing either
dismissing the complaint or granting relief to the aggrieved party for the purposes of effectuating
the laws under its jurisdiction, pursuant to M.G.L. c. 151B, § 5. The decision shall contain all
findings of fact and conclusions of law necessary to address every claim certified to public
hearing. The parties shall be notified in writing of their rights to appeal such decision to the Full
Commission. A copy of the decision shall be served upon each party and counsel.
804 CMR - 18.3
(19) Request for Award of Attorney's Fees and Costs. Where the complainant prevails at public
hearing, the complainant may, within 15 days of receipt of the public hearing decision, petition
the Commission for an award of reasonable attorney's fees and costs. Such petition shall include
detailed, contemporaneous time records, a breakdown of costs and a supporting affidavit from
every attorney for whom fees are sought. The petition shall also include information about fair
market hourly rates of attorneys with similar skill and experience performing similar work,
which may be in the form of affidavits from attorneys with knowledge of such hourly rates or
model fee charts, or other documentation. A respondent may file a written opposition within 15
days of receipt of said petition. To the extent that the respondent appeals an order on a petition
for attorney's fees and costs pursuant to 804 CMR 1.23(1)(a), such appeal shall be consolidated
with anypending appeal to the Full Commission of the underlying public hearing decision issued
pursuant to 804 CMR 1.12(18). A decision on a request for award of attorney's fees and costs
incurred at public hearing is a final decision appealable to the Full Commission pursuant to
804 CMR 1.23(1)(a), regardless of whether a party has appealed the underlying public hearing
decision to the Full Commission.