940 CMR 27.04
Computer System Security Requirements
With respect to information stored and maintained in electronic form, the Attorney General's
WISP shall establish and maintain security measuring covering its computers, including wireless
systems, that, at a minimum, and to the extent technically feasible, has the following elements:
(1) Secure user authentication protocols, including: control of user IDs and other identifiers;
a reasonably secure method of assigning and selecting passwords consisting of at least seven
letters and numbers; periodic changing of passwords; control of data security passwords to
ensure that such passwords are kept at a location separate from that of the data to which such
passwords permit access; restricting access to active users and active user accounts, only; and
blocking access to user identification after multiple unsuccessful attempts to gain access to the
particular system.
Secure access control measures that restrict access to records containing personal
information to those who reasonably need such information to perform their job duties, and
assignment of a unique user ID plus a password, which is not vendor supplied, to each person
with computer access.
(3) Restricted access to computerized records containing personal information, including a
written procedure that sets forth the manner in which access to personal information is restricted.
(4) Safeguards Against Access by Former Employees. The Attorney General will ensure that
departing or former employees cannot access electronic records containing personal information
by terminating their electronic access to such records, including deactivating their passwords and
user names.
(5) Safeguards Against the Transmission of Personal Information. To the extent technically
feasible, encryption of all transmitted records and files containing personal information that will
travel across public networks, and encryption of all data containing personal information to be
transmitted wirelessly.
(6) Reasonable periodic monitoring of networks and systems for unauthorized use of or access
to personal information, and recording the audit trails for users, events, dates, times, and success
or failure of login.
(7) Encryption of personal information stored on laptops or other portable devices.
(8) For electronic files containing personal information on a system that is connected to the
Internet, firewall protection with up-to-date patches, including operating system security patches.
The firewall will, at a minimum, protect devices containing personal information from access
by or connections from unauthorized users.
(9) The most current version of system security agent software which will include antispyware
and antivirus software, including up-to-date patches and virus definitions, or a version of such
software that can still be supported with up-to-date patches and virus definitions, and which
includes security software that is set to receive the most current security updates on a regular
basis.
(10) Education and training of employees on the proper use of the computer security system,
the importance of personal information security, and resources available to safeguard personal
information.
(11) Enhanced Network Security.