940 CMR 31.07
Unfair or Deceptive Practices Involving Student Loans and Financial Aid
(1)
It is an unfair or deceptive act or practice for a school to make any statement or
representation to students, prospective students, or any other person as to student loans or
financial aid that is misleading or has the capacity to deceive students or prospective students.
(2)
It is an unfair or deceptive act or practice for a school to make any statement or
representation to students, prospective students, or any other person that:
(a) a federal or state grant, or federal, state, or private loan or financial aid is exclusively
available at or through the school;
(b) a program is free or costless to the student as a result of financial aid, when the financial
aid consists in whole or in part of loans;
(c) financial aid need not be repaid, when the financial aid consists in whole or in part of
loans; or
(d) financial aid need not be repaid while the student is in school when the financial aid
consists in whole or in part of public or private loans, any of which have no grace period or
deferral term.
(3) It is an unfair or deceptive act or practice for any school that recommends specific Lending
Institutions to prospective or current students to fail to disclose:
(a) that the Lending Institution is affiliated with the school or its corporate parent or
subsidiaries, if that is the case; or
(b) that the Lending Institution is providing something of value in the form of a payment
or in-kind service to the school in exchange for any advantage or consideration provided to
the Lending Institution relating to educational loan activities, if that is the case.
(4) It is an unfair or deceptive act or practice for a school to:
(a) deny any consumer's right to choose any Lending Institution; or
(b) discourage any consumer from choosing a lender solely because that Lending Institution
is not on the school's Preferred Lender List.
(5) It is an unfair or deceptive act or practice for any school to permit or authorize a Lending
Institution, in conjunction with discussing loan options with consumers, to identify the Lending
Institution's employees or agents as employees or agents of the school. This includes the
identification of any employee or agent of a Lending Institution in a call center that represents
the school.