950 CMR 101.07
Hearing Procedures
(1) Notice of Hearing. The Division shallnotify all parties and intervenors of a scheduled hearing in
any pending matter. Such notification shall include, but need not be limited to, the time, date, place and
nature of the hearing and shall be served at least seven days prior to the hearing on all parties or others
according to 950 CMR 101.03.
(2) Hearing.
(a) Presiding Officer. Unless the statute shall otherwise specify, the hearing shall be conducted
by a duly appointed hearing officer, the Director of the Division, or a member of the Division
appointed by the Director to conduct the hearing.
(b) SwornTestimony. All testimony given at a Division hearing shall be under oathadministered
by the presiding officer.
(c) Order of Presentation. The moving or complaining party shall present his evidence or
testimony first. Where there is more than one moving or complaining party the order of
presentation shall be in the discretion of the Division. After all evidence and testimony of the
complaining or moving partieshave been received, all other parties shall be allowed to present their
evidence or testimony. All parties, other than the party introducing the testimony, shall be allowed
to cross-examine any witness immediately after his testimony has been received.
101.07: continued
(d) Conduct. All parties, counsel, witnesses, and other persons present at a hearing shall conduct
themselves in a manner consistent with the standards of decorum commonly observed in the courts
ofthis Commonwealth. Where such decorum is not observed, the Division may take suchaction
as it deems appropriate.
(3) Hearing Officer. Where authorized by statute, the Director of the Division may appoint a hearing
officer. The hearing officer shall have all those powers conferred on the Division in the conduct of
hearings.
(4) Oral Argument. Apartyshallhave a right before the close of the hearing to argue orally, but the
Division may impose reasonable limitations upon the length of such argument. The Division may in its
discretion permit additional oral argument at any time after the close of a hearing, provided all parties
are given reasonable opportunity to be heard.