950 CMR 10.09
Hearings and Conferences
(a) Pre-hearing Conference. The Presiding Officer may upon his own initiative or upon the
application of any Party, call upon the Parties to appear for a conference to consider:
1. the simplification or clarification of the issues;
2. the possibility of obtaining stipulations, admissions, agreements on documents,
understandings onmatters already of record, or similar agreement which willavoidunnecessary
proof;
3. the limitation of the number of expert witnesses, or avoidance of similar cumulative
evidence, if the case is to be heard;
4. the possibility of agreement disposing of all or any of the issues in dispute; and
5. such other matters as may aid in the disposition of the Adjudicatory Proceeding.
Those matters agreed upon by the Parties shall be electronically recorded in the presence of the
Parties and/or reduced to writing and shall be signed by the Parties, and shall thereafter constitute part
of the record.
The scheduling of a Pre-hearing Conference shall be solely within the discretion of the Presiding
Officer.
(b) Pretrial Preparation. At a time scheduled by the Presiding Officer prior to the hearing, the
Parties may be required to submit Pretrial memoranda setting forth the:
1. legal issue presented;
2. law relied upon;
3. factual representations to be proven;
4. witnesses to be called and the purpose of their testimony;
5. documents intended to be introduced at the hearing. Such documentation must be filed
with the pre-trial memorandum;
6. such other material or representations as the Presiding Officer may direct.
Failure to comply with this requirement may result in a default judgment being entered, or refusal
by the Presiding Officer to admit material or hear witnesses or such other appropriate relief as the
Presiding Officer may direct.
(c) Authentication of Documents. After receipt of pretrial memoranda, including all documents
listed, the Presiding Officer may require a Party to file any objections as to the authenticity of any
document listed. Such objection, unless otherwise ordered, must be filed at least 10 days prior to
the hearing. Failure to object to the authenticity of a document may be deemed a waiver of any
such objection at the hearing.
(d) Submission Without a Hearing. A Party other than the Division may elect to waive a hearing
and to submit its case upon the record. Submission of a case without a hearing does not relieve
the Parties from the necessity of proving the facts supporting their allegations or defenses.
(e) Hearings, When and Where Held. Hearings will be held at a location designated by the
Division. Any Party may, by motion, request that a hearing be held at some place other than that
designated, due to disability or infirmity of any Party or witness, or where justice and equity would
best be served.
Upon motion of any Party and upon good cause shown, the Presiding Officer may in his or her
discretion advance a case for hearing.
(f) Conduct of Hearings.
1. General. Hearings shall be as informal as may be reasonable and appropriate under the
circumstances.
2. Decorum. All Parties, Authorized Representatives, witnesses and other Persons present
at a hearing shall conduct themselves in a manner consistent with the standards of decorum
commonly observed in any court. Where such decorum is not observed, the Division or
Presiding Officer may take appropriate action.
3. Duties of Presiding Officer. The Presiding Officer shall conduct the hearing, make all
decisions regarding admission or exclusion of evidence or any other procedural matters, and
administer an oath or affirmation to all witnesses.
(g) Order of Proceedings.
1. Opening. Except as otherwise required by law, it shall be the usual practice that in
proceedings initiated by the Notice of Adjudicatory Proceedings, the Division shall open.
2. Discretion of Presiding Officer. Where evidence is peculiarly within the knowledge of one
Party, or in cases in which Adjudicatory Proceedings have been consolidated, or where there
are multiple Parties, the Presiding Officer may direct who shall open and shall designate the
order of presentation.
(h) Presentation.
1. Rights of Parties. All Parties shall have the right to present evidence, cross-examine, make
objections, bring motions and make oral arguments. Cross-examination shall occur
immediately after any witness' testimony has been received. Whenever appropriate, the
Presiding Officer shall permit redirect and recross.
2. First Presentation. The Party opening the hearing shall have the right to present his position
through evidence and testimony first.
3. Second Presentation. The Party taking the position contrary to that of the Party opening
shall have the right to present his position upon completion of the opening Party's case.
(i) Witnesses and Evidence.
1. Oath. A witness' testimony shall be under oath or affirmation.
2. Evidence. Unless otherwise provided by any law, the Presiding Officer need not observe
the rules ofevidence observed bycourts but shall observe the rules of privilege recognized by
law. Evidence maybe admitted and given probative effect only if it is the kind of evidence on
which reasonable persons are accustomed to rely inthe conduct ofserious affairs. Weight to
be given evidence presented will be within the discretion of the Presiding Officer.
3. Offer of Proof. An offer of proof made in connection with an objection taken to a ruling
ofthe PresidingOfficer rejecting or excluding preferred testimony shall consist ofa statement
of the substance of the evidence which the Party contends would be adduced by such
testimony; and if the excluded evidence consists of evidence in documentary or written form
or of reference to documents or records, a copy of such evidence shall be marked for
identification and shall constitute the offer of proof.
(j) Evidence Included. All evidence, including any records, investigative reports, documents, and
stipulations which is to be relied upon in making a decision must be offered and made a part of the
record. Documentary evidence may be received in evidence inthe formofcopies or excerpts, or
by incorporation by reference.
(k) Administrative Notice. The Presiding Officer may take notice of any fact which may be
judicially noticed by the courts of this Commonwealth or of general technical or scientific facts
within the Presiding Officer's specialized knowledge only if the Parties are notified of the material
so noticed and are given an opportunity to contest the facts so noticed.
(l) Subpoenas. In conducting Adjudicatory Proceedings, the Presiding Officers may issue, vacate,
modify and enforce subpoenas requiring the attendance and testimony of witnesses and/or the
production of documents or other evidence in accordance with the following provisions:
1. Issuance. A Party may make written application to the Presiding Officer, which may issue
the subpoena requested in the name of the Division. The Presiding Officer may issue the
subpoena. Where it appears to the Presiding Officer that the subpoena sought may be
unreasonable, oppressive, excessive in scope, or unduly burdensome, he may in his discretion,
as a condition precedent to the issuance of the subpoena, require the person seeking the
subpoena to show the general relevance and reasonable scope of the testimony or other
evidence sought. In the event the person requested to issue the subpoena shall after
consideration of all the circumstances determine that the subpoena or any of its terms are
unreasonable, oppressive, excessive in scope, or unduly burdensome, he may refuse to issue
the subpoena, or issue it only upon such conditions as fairness requires. Every subpoena shall
show on its face the name and address of the requesting Party. Notice shall not be required
for issuance ofa subpoena. The formofsubpoena shall adhere to the form used in civil cases
before the courts.
2. Motion to Vacate or Modify. Any Person to whom a subpoena is directed may, within
a reasonable period, file in writing a motion that the subpoena be vacated or modified. The
Presiding Officer shall give prompt notice to the Party who requested issuance of the
subpoena. The Presiding Officer may grant such petition in whole, or in part, upon a finding
that the testimony, or the evidence, whose production is requested, does not relate with
reasonable directness to any matter in question or upon a finding that a subpoena for the
attendance of a witness or the production of evidence is unreasonable or oppressive, or has
not been issued a reasonable period in advance of the time when the evidence is requested.
3. Costs. Except for witnesses requested by the Division, witnesses summoned by the
Presiding Officer shallbe paid the same fees for attendance and travel as in civil cases before
the courts. Except for witnesses requested by the Division, the requesting Party shall pay all
costs involved with the subpoena, including fees for attendance and travel.
(m) Transcript of Proceedings.
1. Recording and Transcripts. Testimony and argument at the hearing shallbe either recorded
electronically or stenographically. Transcripts of the proceedings shall be supplied to any
Party, upon request, at his own expense. Any Party, upon motion, may request a stenographer
to transcribe the proceedings, at his own expense. In such event, a stenographic record shall
be provided to the Presiding Officer at no expense to the Division, and upon such other terms
as the Presiding Officer shall order.
2. Correction of Transcript. Corrections inthe officialtranscript may be made only to make
it conform to the evidence presented at the hearing. Transcript corrections, agreed to by
opposing Parties, may be incorporated into the record, if and when approved by the Presiding
Officer, at any time during the hearing, or after the close of evidence, but not more than ten
days or such other time as shall be allowed by the Presiding Officer from the date of receipt
of the transcript. The Presiding Officer may call for the submission of proposed corrections
and may make disposition thereof at appropriate times during the course of the proceeding.
(n) Briefs. At the close of the taking of testimony, the Presiding Officer may fix a time for the filing
of briefs.
(o) Settling the Record.
1. Contents of Record. The record of the proceeding may consist of the following items:
pleadings, pre-hearing conference memoranda, magnetic tapes, orders, briefs, memoranda,
answers to interrogatories, depositions, transcripts, exhibits, and other papers or documents
which the Presiding Officer has specifically designated be made a part of the record. The
record shall at all reasonable times be available for inspection by the Parties. The Presiding
Officer may accept legible photocopies of orginals.
2. Evidence After Completion. No evidence shallbe admitted after completion of a hearing
or after a case submitted on the record, unless otherwise ordered by the Presiding Officer.
3. Weight of Evidence. The weight to be attached to any evidence in the record will rest
within the sound discretion of the Presiding Officer. The Presiding Officer may in any case
require either Party, with appropriate notice to the other Party, to submit additional evidence
on any matter relevant to the Adjudicatory Proceeding.
4. Exceptions. Formal exceptions to rulings on evidence and procedure are unnecessary.
It is sufficient that a Party, at the time that a ruling is made or sought, makes known his
objection to such action and his grounds, therefor, provided that, if a Party has no opportunity
to object to a ruling at the time it is made, or to request a particular ruling at an appropriate
time, such Party, within three days of notification of action taken or refused, shall state his
objection and his grounds therefor.
(p) Decisions and Final Orders. Every decision and final order shall be in writing and shall be
signed by the Director. If a person other the the Director is serving as Presiding Officer, he or she
shall prepare recommended findings of fact and conclusion of law to be submitted to the Director.
The Director shall review the recommendation and shall be responsible for the issuance of the
decision and final order. Every decision and final order shall contain a statement of the reasons
therefor, including a determination of every issue of fact or law necessaryto the decisionand final
order. The Director may approve, reject or modify the recommendationof the hearing officer or
may refer the matter back to the hearing officer for further proceeding as the Director may decide.
The final decision and order shall be mailed to all parties within ten days of signing by the Director.
(q) Reopening ofHearings. On its own motion or on motion of any Party, the Presiding Officer
may at any time before a final decision and order are issued request that the hearing be reopened
for the purpose of receiving new evidence.
(r) Motion for Reconsideration. Any Party may file a Motion for Reconsideration, setting forth
specifically the grounds or statutory provision relied upon to sustain the Motion, within ten days
from the date a copy of the final decision and order is mailed to the Parties by the Presiding Officer
and the Parties shall be notified of their right to appeal as set forth in M.G.L. c. 30A.
(s) Further Appeal. After the issuance ofa final decision and order, any Party who has the right
to seek administrative or judicial review of the decision may file an appeal with the appropriate
court.
(t) Withdrawal of Exhibits. After a decision has become final and all appeal periods have lapsed,
the Director may in his/her discretion, upon motion, permit the withdrawal of original exhibits or
any part thereof by the Party or Person entitled thereto.