958 CMR 11.16
Requests Ineligible for External Review โ Notification
Notification of the rejection of a request for external review for failure to meet requirements
in 958 CMR 11.15 shall be issued by the Office of Patient Protection to the Patient or the
Patientโs Authorized Representative within 72 hours of a receipt of a request for an expedited
review and within six business days of a receipt of a request for all other reviews. The
notification shall set forth the specific reason why the request has been determined ineligible for
an external review.