Reporting to Office of Patient Protection

Each carrier shall provide to the Office of Patient Protection no later than April 1st of each year, the following information to assist the Office of Patient Protection in resolving enrollment waiver requests. persons within its organization who will serve as the general contact for the Office of Patient Protection for enrollment waivers. persons who have the authority to approve enrollment applications. 4.070: continued persons to whom the Office of Patient Protection can direct a specific caller with a particular enrollment problem. This information shall include the name and contact information for a specific individual or individuals and shall not be a general customer service number. (4) If any of this contact information changes, the carrier shall provide the new information in writing to the Office of Patient Protection within ten business days following the change.