960 CMR 4.03
Reporting Abandoned Property
(1) Required Information for Reporting. All reporting of abandoned property must be done in
accordance with M.G.L. c. 200A, § 7. Reports submitted to the Division must be in a format
approved by the Treasurer and must include the following:
(a) a completed and notarized AP-1 Form;
(b) a statement that all due diligence requirements of the law have been met by the holder, signed
under the pains and penalty of perjury, along with a copy of a sample due diligence letter;
(c) an electronic copy of the report (magnetic tape or diskette) in the file format currently
approved by the National Association of Unclaimed Property Administrators (NAUPA);
(d)
in the case of cash property, a certified check or money order made payable to the
Commonwealth of Massachusetts or an Electronic Funds Transfer (EFT) (wiring instructions
available at the Division);
(e) in the case of securities, a Depository Trust Company (DTC) transfer to the Division (DTC
instructions available at the Division), or, in the case of non-DTC eligible securities, direct delivery
or transmittal to the Division;
(f) confirmation statements must be included if mutual fund or dividend reinvest accounts are
remitted;
(2) Negative Reports. Negative reports maybe filed onthe AP-1 Form only and not electronically.
(3) Disposition ofProperty. Allcashpropertynot associated with securities shall be deposited daily
into the Massachusetts “Abandoned Property Trust Fund.” All records of cash deposits shall be
entered daily into the Division’s UPS System. All securities and associated cash, such as dividends,
shall be held by the custodian(s) designated by the Division.
(4) Required Information.
(a) All abandoned property holder reports submitted to the Division must include, to the extent
such information is available to the holder, the following information:
1. owner’s name;
2. owner’s last known address;
3. owner’s Social Security or Federal tax identification number (TIN);
4. owner’s date of birth and policy number (for life insurance companies);
5. beneficiary’s Social Security number (for life insurance companies);
6. owner’s account number (for financial institutions);
7. check numbers, amounts and dates (for checks and money orders);
8. maker(s) of check(s), if available;
9. date of last activity or contact with owner;
(b) If submitting checks with unknown owners, holders must insert the word “unknown” in the last
name field along with other property identification information required by 960 CMR 4.03(4).
(5) Rejection of Abandoned Property Reports. The Assistant Treasurer reserves the right to reject
the report of any holder whose report is not received within 30 calendar days of the statutory reporting
deadline, unless the holder has received an extension forreportingpursuantto M.G.L. c. 200A, § 13B.
The Division shall notify every holder whose report is rejected by sending a registered letter to the
holder within five business days of rejection of the report. Rejected reports shall be returned to the
holder to be resubmitted in compliance with M.G.L. c. 200A, § 7.
(6) Penalty.
(a) In accordance with M.G.L. c. 200A, § 12(c), any holder determined to have violated the
provisions of M.G.L. c. 200A, § 7, shall be liable to a penalty of not more than $500.00.
(b) In accordance with M.G.L. c. 200A, § 12(e), any holder determined to have failed to file an
abandoned property report within the time prescribed by M.G.L. c. 200A, § 7, including those
rejected in accordance with 960 CMR 4.03(5), shall pay the Treasurer interest at the rate allowed
by M.G.L. c. 200A, § 12(e).
(7) Provision of Additional Information to the Division on Abandoned Property Reports. Holders of
property with a value of less than $100.00 are strongly encouraged to submit all information contained
in 960 CMR 4.03(4), if it is readily available, so as to strengthen the Division’s efforts to reunite all
rightful owners with their abandoned property.
(8) Reciprocity Agreements with Other States.
(a) The Division shall accept reports containing property of non-Massachusetts residents who are
owners of property held by Massachusetts holders if the state in which the owner resides has
entered into a reciprocity agreement with the Treasurer. The Division shall maintain an up-to-date
list of all states with which it is party to a reciprocity agreement.
(b) Holders incorporated in Massachusetts or non-corporate holders with a principal place of
business in Massachusetts that wish to report abandoned property for customers who live outside
Massachusetts should report the property to the respective state(s) in which those customers
resided at the time their property became reportable according to the laws of that/those state(s).
(9) Holder Due Diligence Requirements.
(a) In accordance with M.G.L. c. 200A, § 7A, a due diligence notice must be sent by first-class
mail to every owner’s last known address at least 60 days prior to the filing of abandoned property
reports with the Division. Nothing in 960 CMR 4.03(9) shall preclude holders from taking
additional measures to contact owners before remitting their property to the Division.
(b) Due diligence notices sent to owners of property presumed abandoned pursuant to M.G.L.
c. 200A shall include, but not be limited to, the following information:
1. a description of the property, including account number, policy number or other identifying
information;
2. a statement explaining that state law requires holders of abandoned property to report and
remit such property to the Division after a designated dormancy period (usually three years);
3. the date the property will be remitted to the Division if there is no owner contact.
(10) Holder Penalty for Failure to Perform Due Diligence Requirements. Any holder who knowingly
fails to provide due diligence notice as required by 960 CMR 4.03(9) shall be subject to a fine of
$1.00 for each owner whose property is remitted to the Division by the holder, or $1,000.00,
whichever is greater.
(11) Activity. No owner’s property reportable pursuant to M.G.L. c. 200A, § 3 shall be remitted
to the Division if the owner maintains an active relationship with a holder with respect to any property
of the same owner. This activity shall extend to all accounts, such as trust or investment accounts,
which do not normally require activity within the standard period of dormancy described above.
However, a “notice of inactivity” shall be sent to the owner of any piece of property presumed
abandoned by virtue of dormancy, regardless of whether the property is subject to being remitted to
the Division or whether the owner has other active property being held by the same holder.
(12) Reporting Procedures for Individual Retirement Accounts (IRAs), Defined Benefit Plans, or
Other Accounts or Plans Qualified for Tax Deferral under the Income Tax Laws of the United States.
Property in an individual retirement account, defined benefit plan, or other account or plan that is
qualified for tax deferral under the income tax laws ofthe United States shall be reported as abandoned
property three years after the earliest of the following dates: the date of the distribution or attempted
distribution of the property, the date of the required distribution as stated in the plan or trust agreement
governing the plan, or the date specified in the income tax laws of the United States by which
distribution must begin in order to avoid a tax penalty.
(13) Exemption for Reporting Certain Credit Balances.
(a) Pursuant to the reporting requirements detailed in M.G.L. c. 200A, §§ 5 and 7, an exemption
shall exist foranyoutstandingcreditbalance or merchandise credit between vendors or commercial
customers resulting from a transaction occurring in the normal and ordinary course of business.
(b) Credit balances, as defined in 960 CMR 4.02, shall not be considered abandoned property,
in accordance with M.G.L. c. 200A, § 5. Credit balances may originate from activities such as
customer overpayments and shall include balance sheet credits, such as the payment to vendors
for the purchase of goods and services.
(c) Nothing in 960 CMR 4.03 should be construed so asto suggest that any commercial customer
incorporated or registered to do business in Massachusetts is exempt from abandoned property
reporting obligations relative to credit balances, as defined in 960 CMR 4.02, in other domestic
reporting jurisdictions outside of Massachusetts.
(14) Reporting Procedures for Certificates of Deposit.
(a) The dormancy period for any Certificate of Deposit (CD) shall be deemed to commence
upon the initial maturity date of the certificate. Thereafter, certificates of deposit shall be presumed
abandoned in accordance with the provisions of M.G.L. c. 200A, § 3.
(b) If a Certificate of Deposit reaches its initial maturity date and automatically “rolls over”, the
Certificate becomes reportable as abandoned property three years following the maturity date of
the first “rollover”, unless the owner consents to renewal at or about the time of renewal by
communicating with the person holding the property pursuant to M.G.L. c. 200A, § 3A. An
automatic “roll over” of a Certificate of Deposit is not considered owner activity despite the fact
that an initial agreement between the holder and owner may include an automatic “rollover”
provision that requires no action by the owner.
For purposes of the applicationof960 CMR 4.03(14)(b), a six month Certificate of Deposit
would be reported as abandoned property four years from the date the account was opened, a
one-year Certificate of Deposit would be reported asabandoned property five years from the date
the account was opened, and a three-year Certificate of Deposit would be reported as abandoned
property nine years from the date the account was opened.
(c) If, at the time provided for remittance of a dormant Certificate of Deposit in 960 CMR
4.03(14)(b), a penalty or forfeiture in the payment of interest would result from the remittance of
the property, the time for remittance is extended until the time when no penalty or forfeiture would
result.
For purposes of the application of 960 CMR 4.03(14)(c), a five-year Certificate of Deposit
would be reported as abandoned property 15 years from the date the account was opened.
(15) Holder Fees.
(a) In accordance with M.G.L. c. 200A, § 15C, a holder of savings/checking accounts may
assess a charge or fee, including an abandoned property processing fee, for accounts that become
inactive, provided that the charge or fee is:
1. expressed in a valid, enforceable and written contract between the holder and the customer
specifying the amount of the charge or fee;
2. the customer is notified prior to the imposition of the charge or fee; and
3. it is not the policy of the holder to waive the charge or fee.
(b) Anycharge or fee shallbe listed in a holder’s periodic schedule of charges and fees and shall
be provided to every customer upon the opening of his/her account.
(c) Ifa holder of savings/checking accounts advises a customer of an increase ina charge or fee,
or the imposition of a new charge or fee, and the notice is included in a statement to a customer that
is returned as undeliverable, thenthe financialinstitutionshall not impose the new or higher charge
or fee.
(16) Retention of Owner Records. Any holder who submits an abandoned property report pursuant
to M.G.L. c. 200A, § 7, and 960 CMR 4.03(1), shall maintain all owner records and other information
submitted in the report for a period of six years following the remittance of the holder’s records and
information to the Division.