Records Management

The Division shall keep records, including electronic records, in accordance with the Commonwealth of Massachusetts Statewide Record Retention Schedule, as follows: (1) Summary records: permanent; held by Adjutant General’s Office of Military Affairs; (2) Applications that are denied and any documents submitted in support of the application: three years after the date of the denial; (3) Applications that are approved and any documents submitted in support of the application: seven years after the date of the approval; and (4) The Veterans’ Bonus Appeal Board shall maintain permanent records pertaining to all Appeals.