961 CMR 2.26
Stolen and Mutilated Tickets
In the event tickets are stolen or inadvertently mutilated while in transit or in the possession
of a Sales Agent, the Director may provide for reimbursement for part or whole of any loss to
the person responsible at the time said tickets were stolen or mutilated. If a Sales Agent or the
party responsible for the stolen or mutilated tickets is found to have been negligent or is unable
to provide the Director with the book and ticket numbers of the tickets, the Director shall have
good cause not to reimburse the responsible party for any losses occasioned therefrom unless
extenuating circumstances excuse the responsible party. Request for reimbursement shall be
made in writing on a form which may be prescribed by the Director.