961 CMR 2.45
Discharge of State Lottery upon Payment
The Commonwealth of Massachusetts, its subdivisions, agents, officers employees and
representatives, the Commission, its Director, agents, officers, employees and representatives
shall be discharged of all liability upon payment of a prize or any one installment thereof to the
holder of any winning Lottery ticket, in accordance with the information submitted in the Mobile
Claim Process, or as set forth on the claim form as supplied to the Director. If there is a conflict
between the information of or on a winning Lottery ticket and the information in a Mobile Claim
or on a claim form, the Commission may rely on the Mobile Claim or claim form after the ticket
for which it has been filed has been validated as a winning ticket and, in so doing, it will be
relieved of all responsibility and liability in the payment of a prize in accordance with the
information set forth therein. The Commission's decisions and judgements in respect to the
determination of a winning ticket or of any other dispute arising from the payment or awarding
of prizes shall be final and binding upon all participants in the Lottery, unless otherwise provided
by law and 961 CMR 2.00. In the event a dispute arises with respect to the winning ticket, a
claim form, a Mobile Claim, the Mobile Claim Process, the payment, or the awarding of any
prize, the Commission may withhold payment of the prize winnings until it determines the
controversy and reaches a decision or it may petition a court of competent jurisdiction for
instructions and a resolution of the controversy. Payment pursuant to 961 CMR 2.45 shall
discharge the Commission and Director of further liability or responsibility to any and all
claimants. In the event of any controversy or confusion in the interpretation and application of
the law or of 961 CMR 2.00 or of any other procedure employed by the Commission, the
Director, by direction of the Commission, may petition a court of competent jurisdiction.