105 CMR 170.380
Medical Communications
(A) Each ambulance service licensed to operate Class I, IV, and/or V ambulances and Class II
ambulances, if they are used as backup for Class I ambulances, shall, at a minimum, provide for
the relay of medical information through a dispatcher to appropriate health care facilities to
which the ambulance service routinely transports patients.
(B) Each BLS ambulance service licensed to operate a Class I ambulance shall provide its
Class I ambulances with equipment for direct two-way mobile radio contact between its Class I
ambulances and those appropriate health care facilities similarly equipped to which the
ambulance routinely transports patients.
(C) Each service licensed at the ALS level must have adequate portable two-way radio
communications equipment to utilize the system of medical direction including a portable radio
that can be transported to the scene of the emergency.
(D) All BLS and ALS services’ communications and communications equipment must comply
with the standards and requirements of the Massachusetts Emergency Medical Services
Communications Plan.