101 CMR 16.05
Use or Disclosure of Personal Data Between and Among Agencies
Upon request of an agency or if otherwise required by law, agencies administering programs
providing benefits or services shall use or disclose information regarding clients to other agencies when the
use or disclosure is directly connected to the administration of an agencyโs program and the use or
disclosure is not inconsistent with federal or state law. Activities directly connected to the administration
of such programs include, but are not limited to:
(1) eligibility determinations;
(2) determination of benefit amounts;
(3) provision of services, insofar as the use or disclosure of personal data will assist the individual(s) who
is the subject of the personal data in accessing needed medical, social, education, or other services, or will
improve the coordination or management of services provided to the individual(s);
(4) quality assurance activities; and
(5) other activities as the Secretary or his designee may determine consistent with this provision, including
those required or permitted by federal and state law.